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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling property and casualty insurance claims, including examining policies, estimating costs, and negotiating settlements. Proficient in communication and customer service, with a strong attention to detail and organizational skills.
Highest-signal resume keywords
State Adjuster LicenseIIA-AIC DesignationClaims HandlingNegotiation SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ExaminationCost EstimationReport PreparationLitigation SupportPolicy Analysis
Soft Skills
Strong Communication SkillsCustomer Service SkillsInterpersonal SkillsAttention to DetailTime Management
Certifications & Qualifications
State Adjuster LicenseIIA-AIC Designation
Industry Keywords
Property InsuranceCasualty InsuranceLoss Experience ReportsSettlement NegotiationLiability Assessment
About the role
Key responsibilities & impact- Handle losses and claims for property and casualty insurers
- Examine insurance policies and records to determine coverage
- Interview, telephone, and correspond with claimants and witnesses
- Consult police and hospital records
- Inspect property damage and determine the extent of company liability
- Estimate repair, replacement, or compensation costs
- Prepare findings reports and negotiate settlements
- Recommend litigation to the legal department when settlement cannot be negotiated
- Attend litigation hearings
- Revise case reserves to cover probable costs
- Assist in preparing loss experience reports
- Calculate adequate future rates
- Support the organization's quality programs
- Travel as required
- Perform other duties as assigned
Requirements
What you’ll need- Appropriate state adjuster license is required
- Bachelor's degree from an accredited college or university preferred
- Obtain IIA-AIC designation within 12 to 18 months
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Demonstrated commitment to timely reporting
- Strong customer service skills
- Strong interpersonal skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
- Must be able to stand and/or walk for long periods of time
- Must be able to kneel, squat or bend
- Must be able to work outdoors in hot and/or cold weather conditions
- Ability to climb, crawl, stoop, kneel, and reach/work overhead
- Able to lift/carry up to 50 pounds
- Able to push/pull up to 100 pounds
- Able to drive up to 4 hours per day
- Continual use of manual dexterity
- Appropriate hearing, vision, and talking abilities
Benefits
Comp & perks- Work-life balance
- Opportunity to grow your career
- Caring culture
- Reasonable accommodations
- Equal Opportunity Employer
- Drug-Free Workplace