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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing business plans, managing multi-lines insurance claims, and leading teams to achieve performance goals. Proficient in communication, organizational skills, and fostering customer satisfaction while ensuring compliance with company policies.
Highest-signal resume keywords
Business Plan DevelopmentMulti-Lines Insurance Claims AdjustingLeadership And Management SkillsExcellent Oral And Written CommunicationAnalytical And Interpretive Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business PlanningInsurance Claims AdjustingPerformance Development PlansFinancial ControlQuality Program Support
Soft Skills
Leadership SkillsInterpersonal SkillsNegotiation SkillsOrganizational SkillsTeam Collaboration
Tools & Technologies
Microsoft Office
Industry Keywords
Property And Casualty InsuranceCustomer SatisfactionStaffing StandardsPerformance CompetenciesBranch Operation
About the role
Key responsibilities & impact- Develop and implement annual business plans
- Deliver profitable growth of operating revenues and earnings budget using Sedgwick’s business processes
- Generate and establish talent, management, and financial control plans for successful regional execution
- Oversee assigned property and casualty staff to ensure efficient branch operation
- Facilitate communication between internal and external customers
- Monitor work product for validity and accuracy, ensuring technically and grammatically correct delivery
- Create and maintain customer and colleague satisfaction
- Perform other duties as assigned
- Support organizational quality programs
- Travel as required
- Administer company personnel policies and follow staffing standards and training recommendations
- Interview, hire, and establish colleague performance development plans
- Conduct colleague performance discussions
- Provide support, guidance, leadership, and motivation to promote maximum performance
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred
- Eight (8) years of related experience or equivalent combination of education and experience, including technical multi-lines insurance claims adjusting and people leadership experience
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Ability to stand and/or walk for long periods of time
- Ability to kneel, squat or bend
- Ability to work outdoors in hot and/or cold weather conditions
- Ability to climb, crawl, stoop, kneel, and reach/work overhead
- Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
- Ability to drive up to 4 hours per day
- Must have continual use of manual dexterity
- Hearing, vision, and talking
Benefits
Comp & perks- Competitive bonus structure
- Medical insurance
- Dental insurance
- Vision insurance
- 401k and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Reasonable accommodations when applicable and appropriate