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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex property claims, including estimating costs, negotiating settlements, and preparing detailed reports. Holds relevant insurance designations and possesses strong communication and organizational skills essential for effective claims handling.
Highest-signal resume keywords
IIA-AIC DesignationState Adjuster LicenseClaims ManagementNegotiation SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ExaminationDamage InspectionCost EstimationReport PreparationLitigation SupportCase Reserve ManagementCustomer ServicePerformance CompetenciesProperty Claims AdministrationComplex Adjustment Issues
Soft Skills
Strong Oral CommunicationStrong Written CommunicationAttention to DetailTime ManagementOrganizational Skills
Certifications & Qualifications
IIA-AIC DesignationProfessional Insurance Designation
Industry Keywords
Insurance CoverageCatastrophic Property ClaimsNational AccountsExcess InsuranceClaims Handling
About the role
Key responsibilities & impact- Handle regional losses or claims unassisted up to $10M
- Address complex adjustment issues involving damages and coverage
- Assist on larger losses and manage smaller, non-complex National Accounts
- Examine claim forms and records to determine insurance coverage
- Administer and reconcile complex catastrophic property claims
- Interview, telephone, or correspond with claimants and witnesses
- Consult police and hospital records
- Inspect property damage to determine the extent of company liability
- Estimate repair, replacement, or compensation costs
- Prepare findings reports and negotiate settlements
- Recommend litigation when settlements cannot be negotiated
- Attend litigation hearings
- Revise case reserves to cover probable costs
- Prepare loss experience reports and calculate adequate future rates
- Interact with excess carriers regarding coverages, excess insurance levels, and potential reimbursements
- Perform other duties as assigned
- Travel as required
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred
- Must have earned the IIA-AIC designation
- Must be actively pursuing another professional insurance designation
- Appropriate state adjuster license is required
- Five (5) years of related experience or equivalent combination of education and experience required
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Strong customer service skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to stand and/or walk for long periods of time
- Ability to kneel, squat or bend
- Ability to work outdoors in hot and/or cold weather conditions
- Ability to climb, crawl, stoop, kneel, and reach/work overhead
- Ability to lift/carry up to 50 pounds
- Ability to push/pull up to 100 pounds
- Ability to drive up to 4 hours per day
- Continual use of manual dexterity
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending account or health savings account
- Other additional voluntary benefits
- Reasonable accommodations when applicable and appropriate