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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing field operations and driving business growth within the insurance industry, with a focus on developing sales strategies, building executive relationships, and fostering high-performance teams.
Highest-signal resume keywords
Insurance Industry ExperienceSales LeadershipStrategic PlanningBusiness DevelopmentRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance KnowledgeSales Strategy DevelopmentRevenue Growth InitiativesAnalytical SkillsCRM ManagementBudget PreparationPerformance MonitoringMarket Opportunity IdentificationNegotiation SkillsCompliance Management
Soft Skills
Strong Communication SkillsDetail OrientedOrganizational SkillsTeam CollaborationFlexibility
Tools & Technologies
Microsoft OfficeCRM Software
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Independent AdjustingLloyd's MarketClaims ManagementThird-Party AdministrationRisk ManagementConsultingNational AccountsBroker RelationshipsClient RetentionSales Performance
About the role
Key responsibilities & impact- Manage and oversee all field operations in the designated region
- Develop and build the territory to achieve growth, profit, WIP turnover, quality, and AR goals
- Mentor, train, and develop Managers/Team Leads
- Develop new business and ensure regional growth
- Participate in annual budget preparation and manage regional expenses
- Approve regional expenses
- Manage staffing needs and staffing evaluations
- Ensure staff training and compliance with company standards
- Facilitate regional meetings
- Develop and execute Sedgwick Canada's national sales and growth strategy
- Establish annual sales goals, revenue targets, and key performance indicators
- Identify market opportunities and emerging trends
- Collaborate with operational and service line leaders on growth initiatives
- Monitor competitive activity, industry developments, and client needs
- Manage CRM pipeline, sales forecasts, opportunity progression, and activity reporting
- Drive new business acquisition and organic growth across Sedgwick service offerings
- Develop executive-level relationships with brokers, insurers, employers, risk managers, and strategic partners
- Lead complex national sales opportunities and strategic pursuits
- Represent Sedgwick at industry conferences, broker events, and client engagements
- Build and strengthen national broker and insurance partner relationships across Canada
- Support client retention and expansion
- Monitor sales performance and report to executive leadership
- Develop pipeline reporting and recommend corrective action plans
- Foster a high-performance sales culture and establish accountability measures
- Support succession planning, talent development, and employee engagement
- Coach and develop future sales leaders
Requirements
What you’ll need- Bachelor's degree required and/or equivalent work experience
- Minimum of ten (10) years’ experience in the insurance industry; preferable independent adjusting
- Minimum of five (5) years management experience
- Strong technical ability in all lines of Insurance and knowledge of the Lloyd’s Market
- Strong communication skills
- Detail oriented and organized
- Ability to work in a team environment
- Ability to prioritize workload and flexibility to manage multiple tasks
- Strong computer and analytical skills
- Proficiency in Microsoft Office (Excel and Word)
- Ability to travel regularly throughout Canada; travel is maximum 40%
- Experience in business development, sales leadership, or executive leadership, with at least 5+ years in Insurance & Claims
- Demonstrated success leading national sales strategies and revenue growth initiatives
- Experience within insurance, claims management, third-party administration (TPA), risk management, consulting, or related industries strongly preferred
- Established network within the Canadian insurer and broker community
- Proven track record of securing large national accounts and strategic partnerships
- Experience leading and developing high-performing sales growth
- Exceptional executive presence and relationship-building skills
- Strong strategic planning and business acumen
- Excellent verbal, written, and presentation skills
- Advanced negotiation and influencing capabilities
Benefits
Comp & perks- Competitive base salary
- Annual performance-based bonus incentive
- Vehicle allowance
- Comprehensive health and dental benefits
- Life and disability insurance
- Employee assistance program
- Paid vacation and personal days
- Professional development and training opportunities
- Flexible remote/hybrid work environment