Return to Work Associate

Sedgwick

. Perform return-to-work assessment under general supervision .

Posted 11/11/2026full-timeUnited StatesJuniorMid-Level💰 $15 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in return-to-work assessments and claims management, with strong analytical, organizational, and communication skills to effectively support injured workers and coordinate accommodation processes.

Highest-signal resume keywords

Claims Management ExperienceReturn-To-Work AssessmentData Entry AccuracyAnalytical SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Return-To-Work AssessmentClaims ManagementData EntryAlternative Return-To-Work PlansQuality Assurance Standards

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsInterpersonal SkillsTeam CollaborationAbility to Handle Multiple Priorities

Tools & Technologies

Claims Management SystemMicrosoft Office

Industry Keywords

Workers' CompensationReturn-To-Work ProcessesJob AccommodationMedical Information GatheringPerformance Competencies

About the role

Key responsibilities & impact

Perform return-to-work assessment under general supervision
Coordinate return-to-work-related activities, including gathering medical information for accommodation evaluation
Perform initial evaluations via telephone calls to physicians and employers
Evaluate the need for alternative return-to-work plans and coordinate related activities
Support return-to-work and/or job accommodation processes
Support return-to-work/job accommodation staff through components of the return-to-work management process
Provide return-to-work support for injured workers, physicians, employers, and claims teams
Gather return-to-work data from providers, nurses, and return-to-work specialists for record keeping
Resolve workers' compensation cases by applying current policies and procedures under state workers' compensation laws and client program design
Enter data accurately into the claims management system
Adhere to quality assurance standards
Perform other duties as assigned
Support the organization's quality programs

Requirements

What you’ll need

High school diploma or GED required
One (1) year claims management experience or equivalent combination of education and experience required
Return-to-work experience preferred
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Ability to handle multiple priorities simultaneously and meet deadlines

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) and matching
Paid time off (PTO)
Disability insurance
Life insurance
Employee assistance
Flexible spending account or health savings account
Other additional voluntary benefits
Reasonable accommodations
Work-life balance