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Sedgwick

Senior Adjuster

Sedgwick

. Investigate and adjust residential and commercial property and casualty claims with little to no supervision .

Posted 11/11/2026full-timeRemote • Virginia • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in investigating and adjusting property and casualty claims, including conducting interviews, determining coverage, and preparing estimates. Strong communication and customer service skills are essential for maintaining client relationships and supporting organizational quality programs.

Highest-signal resume keywords
IIA-AIC DesignationState Adjuster LicenseClaims InvestigationCustomer Service SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims AdjustmentCoverage DeterminationEstimate PreparationNegotiation SkillsSubrogation ManagementAttention to DetailTime ManagementManual Dexterity
Soft Skills
Strong Oral CommunicationStrong Written CommunicationInterpersonal SkillsOrganizational Skills
Certifications & Qualifications
IIA-AIC DesignationState Adjuster License
Industry Keywords
Property ClaimsCasualty ClaimsClient RelationshipsQuality ProgramsPerformance Competencies

About the role

Key responsibilities & impact
  • Investigate and adjust residential and commercial property and casualty claims with little to no supervision
  • Inspect claims and contact involved parties in a timely manner
  • Investigate claim circumstances for coverage determination, cause, compensable damages, and reserves
  • Examine insurance policies and other records to determine coverage
  • Prepare estimates for repair and/or replacement costs
  • Conduct claimant and witness interviews
  • Negotiate and settle first- and third-party claims
  • Address salvage and subrogation as required by the client
  • Maintain client relationships to support repeated business referrals
  • Support organizational quality programs
  • Travel as required
  • Perform other duties as assigned

Requirements

What you’ll need
  • IIA-AIC designation required
  • Appropriate state adjuster license required
  • Two (2) years of related experience or equivalent combination of education and experience required
  • Bachelor's degree from an accredited college or university preferred
  • Strong oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Demonstrated commitment to timely reporting
  • Strong customer service skills
  • Strong interpersonal skills
  • Attention to detail and accuracy
  • Good time management and organizational skills
  • Ability to work independently or in a team environment
  • Ability to meet or exceed Performance Competencies
  • Must be able to stand and/or walk for long periods of time
  • Must be able to kneel, squat or bend
  • Must be able to work outdoors in hot and/or cold weather conditions
  • Ability to climb, crawl, stoop, kneel, and reach/work overhead
  • Able to lift/carry up to 50 pounds
  • Able to push/pull up to 100 pounds
  • Able to drive up to 4 hours per day
  • Continual use of manual dexterity

Benefits

Comp & perks
  • Work-life balance
  • Caring culture
  • Career growth opportunities
  • Equal opportunity workplace
  • Drug-free workplace
  • Reasonable accommodations when applicable and appropriate