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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims investigation, settlement preparation, and policy analysis, with a strong focus on customer service and organizational skills. Proficient in managing multiple priorities and working collaboratively with various stakeholders while maintaining data integrity.
Highest-signal resume keywords
Claims InvestigationSettlement PreparationMarine Policy KnowledgeState Adjuster LicenseMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementData Integrity MaintenanceLitigation ManagementCoverage DeterminationDocumentation Preparation
Soft Skills
Good Communication SkillsCustomer Service SkillsOrganizational SkillsAbility to Work IndependentlyAbility to Handle Work-Related Stress
Certifications & Qualifications
State Adjuster LicenseValid Driver's License
Industry Keywords
Marine PoliciesClaims SystemSurvey ReportsPerformance CompetenciesVendor Management
About the role
Key responsibilities & impact- Investigate the cause and extent of damages, obtain appropriate documentation, and issue settlements
- Receive and review new claims and maintain data integrity in the claims system
- Assign surveyors as needed
- Review survey reports and insurance policies for proper coverage
- Prepare settlement documents and request payment for claims and expenses
- Determine claim coverage, limits, and deductibles according to policy information
- Work with outside engineers, surveyors, and various vendors
- Conduct claim file activities including evaluation, investigation, litigation management, and resolution
- Support the organization's quality programs
- Perform other assigned duties
- Travel as required
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred
- Valid driver's license and current insurance coverage required
- Motor vehicle record that meets necessary requirements
- Appropriate state adjuster license required
- Three (3) years of related experience or equivalent combination of education and experience required
- Knowledge of standard marine policies
- Good oral and written communication skills
- PC literate, including Microsoft Office products
- Good customer service skills
- Good organizational skills
- Ability to work independently and in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Willingness/ability to travel as required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Reasonable accommodations when applicable and appropriate
