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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in platform product strategy, technical product management, and agile methodologies, with a strong focus on stakeholder management and operational excellence. Capable of leading cross-functional teams to drive platform adoption, performance, and continuous improvement.
Highest-signal resume keywords
Platform Product StrategyAgile MethodologiesBacklog ManagementStakeholder ManagementTechnical Product Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Product ManagementPlatform ReliabilityRequirements ManagementProduct Lifecycle ManagementData EvaluationOperational SupportSystem IntegrationObservabilityGovernanceDemand Management
Soft Skills
NegotiationInfluenceFacilitationAnalytical SkillsDecision-Making
Tools & Technologies
Agile CeremoniesBacklog ToolsProduct Management FrameworksPerformance Reporting ToolsCollaboration Platforms
Industry Keywords
Enterprise PlatformsPlatform-Centric DeliveryOutcome-Based ManagementProduct Operating ModelsTechnical Integrity
About the role
Key responsibilities & impact- Define and lead platform product strategy aligned with enterprise priorities, business objectives, and technology direction
- Establish and communicate platform vision, roadmap, sequencing, and long-term platform evolution
- Conduct discovery activities to identify customer needs, stakeholder priorities, operational challenges, platform opportunities, and desired business outcomes
- Define and oversee platform OKRs, KPIs, adoption metrics, and success measures
- Ensure platform investment priorities support scalable, reusable, secure, and high-quality enterprise capabilities in partnership with Architecture and Engineering
- Evaluate platform performance and continuously improve business value, operational effectiveness, and technical outcomes
- Oversee intake and evaluation of platform requests from product teams, business stakeholders, and technology partners
- Establish prioritization frameworks, demand governance processes, and investment guardrails
- Own and prioritize the platform backlog and define desired outcomes and success measures
- Lead complex prioritization and trade-off decisions across competing initiatives, dependencies, risks, and resource constraints
- Partner with Tech Development Managers and Engineering Leads on effort, capacity, delivery feasibility, and sequencing
- Participate in sprint planning, backlog refinement, release planning, readiness reviews, retrospectives, and other Agile ceremonies
- Partner with Engineering, Architecture, Security, Operations, Compliance, and Product leadership to ensure platform scalability, reliability, performance, and technical integrity
- Prioritize and sponsor platform health initiatives, including resiliency, observability, reliability, lifecycle management, maintenance, and technical debt reduction
- Track and report platform outcome and service-health metrics
- Monitor platform risks, dependencies, delivery issues, and operational concerns and drive mitigation, prioritization, or escalation
- Coordinate resolution of cross-functional platform dependencies across systems, data, integrations, vendors, releases, and service operations
- Align stakeholders across business, product, engineering, architecture, operations, and technology teams
- Serve as the primary point of contact for platform strategy, roadmap, priorities, product decisions, adoption, and value outcomes
- Communicate platform strategy, roadmap progress, adoption metrics, service health, and value realization outcomes
- Advocate for platform adoption and best practices throughout the organization
- Establish and continuously improve product management frameworks, standards, and processes
- Drive improvements in demand intake, prioritization, governance, backlog management, and performance reporting
- Identify opportunities to improve platform scalability, efficiency, automation, data quality, and operational excellence
- Support enterprise product operating model maturity and platform transformation initiatives
- Provide product leadership, coaching, and guidance to Product Owners, Business Analysts, and other product professionals
- Perform other duties as assigned
- Travel as required
Requirements
What you’ll need- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
- Eight (8) years of experience in technical product management, platform product management, product strategy, requirements intake, technology delivery, or shared services/platform role
- Experience with agile development and engineering, architecture, operations, production support, or platform reliability is strongly preferred
- Strong knowledge of platform product strategy, technical product management, and product lifecycle management
- Expertise in Agile methodologies, backlog management, user story development, and requirements management
- Strong understanding of enterprise platforms, system integrations, architecture concepts, and technology delivery
- Knowledge of platform reliability, operational support, observability, security, maintenance, and lifecycle management
- Advanced backlog prioritization, governance, and demand management capabilities
- Strong stakeholder management, negotiation, influence, and facilitation skills
- Ability to balance customer needs, business outcomes, operational requirements, and technical constraints
- Strong analytical and decision-making skills with the ability to evaluate data, risks, tradeoffs, and platform performance
- Ability to lead cross-functional teams and align stakeholders across multiple business and technology domains
- Excellent verbal, written, presentation, and executive communication skills
- Knowledge of product operating models, platform-centric delivery, and outcome-based management approaches
Benefits
Comp & perks- Work-life balance
- Reasonable accommodations when applicable and appropriate