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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing workers compensation claims, with strong negotiation skills and the ability to deliver customer-facing solutions. Possesses California workers compensation jurisdictional knowledge and the ability to manage multiple priorities effectively.
Highest-signal resume keywords
Claims Management ExperienceCalifornia Workers Compensation KnowledgeNegotiation SkillsSIP CertificationProblem-Solving Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims ProcessingNegotiationAdjudicationCustomer-Facing Solutions
Soft Skills
Excellent JudgmentTroubleshootingDiscretionAbility to Handle Work-Related StressAbility to Meet Deadlines
Tools & Technologies
Computer Keyboarding
Certifications & Qualifications
SIP CertificationProfessional Certification
Industry Keywords
Workers Compensation ClaimsClaim ExposureClaim SettlementsExcess Carrier Reporting
About the role
Key responsibilities & impact- Analyze and process workers compensation claims through action plans to achieve appropriate and timely resolution
- Investigate and gather information to determine claim exposure
- Negotiate claim settlements within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier
- Respond professionally and promptly to requests for directions
- Adjudicate complex workers compensation claims on behalf of clients
- Deliver customer-facing solutions to clients across industries
Requirements
What you’ll need- 4 years of claims management experience or equivalent combination of education and experience required
- High School Diploma or GED required
- California workers compensation jurisdictional knowledge required
- SIP required or must be obtained within one year of employment
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Ability to analyze and process workers compensation claims
- Negotiation skills for claim settlements within designated authority
- Excellent judgment, troubleshooting, problem-solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding ability
- Hearing, vision, and talking abilities
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, and vision benefits on day one
- 401(k) on day one
- 401(k) matching
- Paid time off (PTO)
- Disability insurance
- Life insurance
- Employee assistance program
- Flexible spending or health savings account
- Additional voluntary benefits
- Remote work flexibility and autonomy
