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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing Lost-Time Workers Compensation claims, ensuring timely resolution and adherence to industry best practices. Proficient in negotiating settlements and communicating effectively with claimants and clients while managing multiple priorities under pressure.
Highest-signal resume keywords
Claims Management ExperienceNegotiation SkillsAdjudication of Customer ClaimsJurisdiction Knowledge: NYProfessional Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims ProcessingSettlement NegotiationAdjudicationComputer Keyboarding
Soft Skills
Clear Thinking AbilityExcellent JudgmentProblem SolvingDiscretionAbility to Handle Work-Related Stress
Certifications & Qualifications
Professional CertificationNY Licensing
Industry Keywords
Lost-Time Workers CompensationClaim ExposureService ExpectationsClient RequirementsBest Practices
About the role
Key responsibilities & impact- Analyze and process Lost-Time Workers Compensation claims through action plans to timely resolution
- Investigate and gather information to determine claim exposure
- Negotiate claim settlements within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier
- Respond to requests for direction professionally and promptly
- Adjudicate complex customer claims and determine benefits due
- Ensure ongoing claim adjudication meets service expectations, industry best practices, and client requirements
Requirements
What you’ll need- 2 years of claims management experience or equivalent combination of education and experience required
- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Jurisdiction knowledge: NY
- NY licensing preferred, not required
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress
- Ability to handle multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Hearing, vision, and talking
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, and vision benefits on day one
- 401K on day one
- 401K matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Remote work flexibility outside commutable distance to Syracuse, NY
- Hybrid schedule within commutable distance to Syracuse, NY
