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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Workers Compensation claims management, including analysis, negotiation, and resolution within various jurisdictions. Proficient in maintaining client communication and adhering to service expectations while managing multiple priorities effectively.
Highest-signal resume keywords
Claims Management ExperienceWorkers Compensation AnalysisNegotiation SkillsKnowledge of JurisdictionsProfessional Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims ProcessingSettlement NegotiationAdjudicationInformation Gathering
Soft Skills
Clear ThinkingExcellent JudgmentProblem SolvingDiscretionStress Management
Tools & Technologies
Computer Keyboarding
Certifications & Qualifications
Professional CertificationCT LicenseRI LicenseNH LicenseVT License
Industry Keywords
Workers CompensationClaims AdjudicationClient Service RequirementsJurisdiction KnowledgeExcess Carrier Reporting
About the role
Key responsibilities & impact- Analyze Workers Compensation claims on behalf of valued clients to determine benefits due
- Ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements
- Analyze and process claims through action plans to timely resolution
- Investigate and gather information to determine claim exposure
- Negotiate settlement of claims within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier
- Respond to requests for directions professionally and timely
Requirements
What you’ll need- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- 3+ years of claims management experience or equivalent combination of education and experience required
- Knowledge of MA, CT, RI, NH, PA, and NJ jurisdictions
- CT, RI, NH, or reciprocal license required
- VT jurisdiction knowledge is a plus
- VT license is a plus
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress
- Ability to handle multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Hearing, vision, and talking
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, and vision benefits
- 401(k) and matching
- Paid time off (PTO)
- Disability and life insurance
- Employee assistance program
- Flexible spending account or health savings account
- Other additional voluntary benefits
- Flexible work location and autonomy in daily work
