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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing New York lost-time claims, ensuring timely resolution and adherence to industry best practices. Proficient in negotiating settlements and communicating effectively with claimants and clients while managing multiple priorities under pressure.
Highest-signal resume keywords
Claims Management ExperienceNew York Jurisdiction KnowledgeNegotiation SkillsAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims ProcessingInvestigation SkillsSettlement NegotiationReporting ClaimsProblem SolvingDeadline Management
Soft Skills
Clear ThinkingExcellent JudgmentDiscretionStress Management
Tools & Technologies
Computer Keyboarding
Certifications & Qualifications
High School Diploma or GEDNew York LicensingProfessional Certification (Preferred)
Industry Keywords
Lost-Time ClaimsAdjudicationClient Service RequirementsExcess Carrier
About the role
Key responsibilities & impact- Analyze New York lost-time claims on behalf of clients to determine benefits due
- Ensure ongoing adjudication of claims within service expectations, industry best practices, and client service requirements
- Analyze and process claims through action plans to timely resolution
- Investigate and gather information to determine claim exposure
- Negotiate claim settlements within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier
- Respond professionally and promptly to requests for directions
- Leverage Sedgwick’s global network of experts to learn and share insights
Requirements
What you’ll need- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Minimum of two (2) years of claims management experience or equivalent combination of education and experience required
- New York jurisdiction knowledge
- New York licensing required
- Ability to analyze and process claims
- Ability to investigate and gather information to determine claim exposure
- Ability to negotiate settlements within designated authority
- Ability to communicate claim activity and processing with claimants and clients
- Ability to report claims to the excess carrier and respond to requests for directions
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Hearing, vision, and talking abilities
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Opportunity to work in an agile environment
- Career development and promotional growth opportunities
- Medical, dental, and vision benefits
- 401(k) and matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Hybrid or remote work arrangement based on distance from the office
- Professional development opportunities
