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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on platform products, AI-native development practices, and multi-tenant architecture. Proven ability to lead cross-functional teams, drive product vision, and translate strategic goals into measurable outcomes.
Highest-signal resume keywords
Product ManagementAI-Native Development PracticesMulti-Tenant PlatformsScheduling and Routing ProductsUser Experience Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyKPI MeasurementAnalytics and ExperimentationIdentity ManagementAPIsWorkflow OptimizationA/B TestingForecastingLLMsMVP Development
Soft Skills
LeadershipCollaborationCommunicationDecision-MakingCoaching
Industry Keywords
InsuranceReal EstateField ServiceLogisticsMarketplace
About the role
Key responsibilities & impact- Define and drive the Maestro platform vision, strategy, and multi-year roadmap
- Translate outcomes into quarterly plans and measurable KPIs
- Partner with Engineering to set SLAs for availability, latency, throughput, and change-fail rate
- Decide where insurance and real estate requirements become shared platform capabilities
- Apply AI across scheduling, routing, workflow, and the end-to-end inspection workflow
- Establish guardrails, transparency, and feedback loops for AI results
- Measure model quality and business impact and continuously improve using app and user feedback
- Own the Maestro platform, including its look and feel, workflow capabilities, multi-tenant architecture, identity management, roles, permissions, and audit
- Partner with Design on experience standards and a shared design system
- Build SeekNow’s scheduling and routing product for insurance and real estate clients
- Own scheduling, dispatch, job tracking, cancellations, no-shows, surge volume, and catastrophe-event response
- Own tracking and visibility for job status and turn data into operational metrics
- Run discovery, define the MVP, validate through pilots, and scale the product
- Decide whether to build, buy, or partner for routing and optimization components
- Map workflows with Operations, identify bottlenecks and manual work, and define network requirements
- Lead the transition to an AI-native software development lifecycle
- Lead, coach, and grow a team of one to two product managers
- Set ownership across platform and orchestration
- Lead cross-functional cadences across Engineering, Operations, Design, Data, and vertical product teams
- Report progress to senior leadership
- Run discovery with customers and internal teams, write decision documents, explain tradeoffs, prioritize with data and qualitative insight, and measure outcomes
Requirements
What you’ll need- 8+ years in product management
- Experience with platform products taken from discovery to measurable business impact
- Working knowledge of LLMs, forecasting, and optimization
- Experience with AI-native development practices
- Hands-on experience with analytics and experimentation, including A/B and switchback testing
- Experience owning multi-tenant platforms, APIs, and configurable workflows at scale
- Practical experience with identity management, SSO, role-based access, and audit for enterprise customers
- Hands-on experience with scheduling, dispatch, or routing products in field service, logistics, or a marketplace
- Experience building a new product from the ground up, from MVP through scale
- Strong eye for user experience and history of partnering with Design across multiple products
- Experience managing and developing product managers
- Ability to align executives, Engineering, Operations, and Design through clear decision docs
- Insurance or real estate experience preferred but not required
Benefits
Comp & perks- Executive-level visibility and meaningful scope
- Tech-first culture with investment in smart, scalable systems
- Autonomy and collaboration
- Learning, innovation, and growth-oriented environment
- Remote flexibility: work from wherever you do your best work