Tech Product Specialist

Seez

. Lead end-to-end implementation projects for new dealership clients, from kickoff to go-live in coordination with the onboarding team .

Posted 10/28/2026full-timeRemote • Spain, Portugal, Argentina, Mexico, Romania, GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SaaS implementation and project management, with a strong focus on configuring dealership systems and delivering effective training. Possesses a deep understanding of automotive dealership operations and the ability to manage multiple projects while ensuring customer success.

Highest-signal resume keywords

SaaS ImplementationProject ManagementCRM SystemsTechnical TroubleshootingTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DeploymentData MigrationSystem IntegrationAPI ConnectivityDocumentationTechnical RequirementsImplementation ProcessesConfigurationAutomationBasic Code Understanding

Soft Skills

Communication SkillsProblem-SolvingCustomer-Focused MindsetPresentation SkillsDetail-Oriented

Tools & Technologies

CDKReynolds & ReynoldsDealertrackSeez PlatformsProject Management Tools

Industry Keywords

Automotive Dealership OperationsDealership Management SystemsTechnical Customer SuccessUser Adoption ChallengesBest Practices

About the role

Key responsibilities & impact

Lead end-to-end implementation projects for new dealership clients, from kickoff to go-live in coordination with the onboarding team
Provide support to US clients and coordinate with product and tech team
Develop and document standardized implementation processes for the US market
Configure Seez platforms to meet specific dealership requirements and workflows
Coordinate integration with existing dealership systems (DMS, CRM, inventory management, etc.)
Conduct comprehensive training sessions for dealership staff, both remotely and on-site
Create implementation project plans with clear milestones, timelines, and responsibilities
Manage multiple concurrent implementation projects across different dealership locations
Collaborate with technical teams to troubleshoot and resolve integration issues
Document technical requirements and custom configurations for each implementation
Develop training materials and documentation tailored to US dealership operations
Provide regular status updates to account managers and client stakeholders
Capture and share best practices and lessons learned from each implementation
Provide insights to stakeholders into the US automotive scene, requirements, technologies and competition

Requirements

What you’ll need

3+ years of experience in SaaS implementation, technical customer success, or similar roles
Proven track record of successful software deployments in enterprise environments
Experience with CRM, DMS, or other dealership systems preferred
Strong project management skills with ability to manage multiple implementations simultaneously
Excellent technical troubleshooting and problem-solving abilities
Outstanding training and communication skills, both written and verbal
Bachelor's degree in business, technology, or related field preferred
Willingness to travel up to 50% of time for on-site implementations and training
Understanding of automotive dealership operations and processes
Experience with data migration, system integration, and API connectivity
Knowledge of common dealership systems (CDK, Reynolds & Reynolds, Dealertrack, etc.)
Experience with AI tools and automation
Knowledge of LLM and basic code understanding
Familiarity with project management methodologies and tools
Strong presentation skills for effective training delivery
Detail-oriented with excellent documentation habits
Customer-focused mindset with empathy for user adoption challenges
Ability to translate technical concepts to non-technical users
Adaptable to changing priorities in a fast-paced environment

Benefits

Comp & perks

25 days of paid annual leave plus public holidays
Flexible remote work options
Open door policy to CEO and all Leadership team
One-on-one wellness coaching sessions because your well-being matters.
An annual wellness budget to fuel whatever keeps you balanced—whether that’s yoga, hiking, or visit to the museum.
An annual learning budget to power your growth—be it a new course, certification, or skill you’ve been eyeing
Regular team events, social calls, the best company SWAG, and a vibrant- hybrid culture