Credit Controller

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. Own and manage a ledger, ensuring due invoices are paid according to contractual terms and the company’s Credit Policy .

Posted 10/31/2026full-timeHemel Hempstead • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Credit Control and financial transaction processing, ensuring timely payment and resolution of disputes while maintaining accurate records. Proficient in Microsoft Office applications to support effective communication and administration tasks.

Highest-signal resume keywords

Credit Control ExperienceFinancial Transaction ProcessingMicrosoft Office ProficiencyTime Management SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit ControlLedger ManagementInvoice ProcessingReconciliationDispute Resolution

Soft Skills

Time ManagementTeam CollaborationIndependent WorkPrioritizationCommunication

Tools & Technologies

Query Management SystemMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Financial Shared ServicesAccounts ReceivableCredit PolicySLA Compliance

About the role

Key responsibilities & impact

Own and manage a ledger, ensuring due invoices are paid according to contractual terms and the company’s Credit Policy
Liaise with clients via telephone, email and letter to ensure prompt payment
Log disputes accurately in the query management system and work with Account Managers toward timely resolution
Send regular statements and complete reconciliations for key customers
Raise change and credit note requests, following internal processes
Keep administration tasks and emails up to date and actioned within SLA
Assist with the shared Credit Control and Sales Ledger mailbox and respond promptly to incoming queries
Support end-to-end finance transaction processing and drive process improvement through accuracy and innovation

Requirements

What you’ll need

Proven track record within a Credit Control environment
Strong time management and ability to prioritise workload
Experience in financial shared services/credit control environment would be beneficial
Strong user of Microsoft Office, PowerPoint, Word and Excel
Good communication skills with confidence and experience to work at management level
Ability to work independently and as part of a team

Benefits

Comp & perks

25 days of annual leave plus bank holidays
Life assurance equivalent to 2x your yearly salary
Five weeks of occupational paid sick leave
Free parking at Head Office and other depot locations
Unlimited coffee and tea
Clear career progression paths with development opportunities
Strong leadership support
Employee recognition scheme
Mental health and wellbeing support, including access to mental health first aiders
Health Cash Plan