Temporary Float Member Service Representative

Self Help Africa

. Initiate and lead conversations to identify and assess member needs.

Posted 10/6/2026full-timeVallejo • California • United StatesMid-LevelSenior💰 $26 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong member service capabilities by effectively assessing and addressing member needs, processing transactions, and maintaining account relationships. Proficient in cash handling and account management within a financial institution environment.

Highest-signal resume keywords

Member ServiceCash HandlingAccount ManagementBilingual (English/Spanish)Customer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingAccount ModificationsDeposit ProcessingLoan Payment ProcessingPayroll Processing

Soft Skills

TeamworkCollaborationCommunication

Industry Keywords

Financial InstitutionCustomer Service IndustryCredit Union PoliciesAccount Services

About the role

Key responsibilities & impact

Initiate and lead conversations to identify and assess member needs.
Maintain and enhance member account relationships by providing excellent member service.
Process share deposit payments, loan payments, manual payrolls, and account transfers.
Maintain drawer cash levels within prescribed amounts.
Post and log night, ATM, and mail deposits as part of a dual-control team.
Perform other duties and projects as assigned.
Process transactions and suggest new products or services.
Resolve member account issues, make modifications to accounts, add account services, and open new accounts according to credit union policies and guidelines.

Requirements

What you’ll need

High School graduate or equivalent.
Bilingual in English/Spanish highly preferred but not required.
Minimum one year experience in financial institution or other customer service industry preferred.
Prior cash handling and customer service responsibilities preferred.
Preference for working in organizations that place priority on teamwork and collaboration.
May be required to travel to cover other branches.