Operations Delivery Specialist – Smartsheet, Healthcare Projects

Sellers Dorsey

. Coordinate day-to-day execution on assigned engagements .

Posted 10/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,400 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project coordination and management, with a strong focus on maintaining project plans, tracking deliverables, and ensuring effective communication across stakeholders. Proficient in utilizing Smartsheet and other project management tools to enhance operational efficiency and support process improvements.

Highest-signal resume keywords

Project CoordinationSmartsheet ProficiencyAgile MethodologiesPMP CertificationData Accuracy Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementSOP DocumentationData AnalysisCapacity PlanningRisk ManagementChange ControlWorkflow AutomationMilestone TrackingReportingStakeholder Communication

Soft Skills

Attention to DetailClear CommunicationProactive CollaborationReliable Follow-ThroughSound Judgment

Tools & Technologies

SmartsheetTableauPower BIMicrosoft OfficeMicrosoft TeamsClaude AI

Certifications & Qualifications

PMPCAPMCertified Scrum Master

Industry Keywords

Healthcare AdministrationPublic HealthConsulting EngagementsSaaS DeliveryGovernment-Funded Programs

Tech Stack

Tools & technologies

PMPTableau

About the role

Key responsibilities & impact

Coordinate day-to-day execution on assigned engagements
Maintain project plans, track milestones and deliverables, and follow up on action items, dependencies, and deadlines
Maintain RAID logs, change requests, and decision records
Flag risks, blockers, and scope changes to the Associate Director
Schedule and coordinate project meetings, prepare agendas and materials, capture notes and action items, and follow through on status
Apply Product & Technology delivery standards for scheduling, estimation, change control, and tracking
Build, update, and maintain Smartsheet project plans, trackers, reports, and dashboards
Maintain Smartsheet sheets, forms, workflows, automations, and templates as the system of record for delivery
Produce recurring status reports, RAG summaries, milestone views, and capacity views
Check and correct data accuracy and consistency across sheets, reports, and dashboards
Maintain column, naming, and report standards across workspaces
Maintain formulas and cross-sheet references, manage sharing and permissions, and troubleshoot basic configuration issues
Serve as a working-level point of contact between delivery teams and Product, Finance, Legal, Growth, and Client Success
Coordinate internal and external stakeholder communications
Draft status updates and correspondence, prepare meeting materials, and follow up on commitments
Support post-sale hand-offs and onboarding steps
Draft and maintain SOPs, templates, checklists, and playbooks
Identify workflow bottlenecks, redundancies, and gaps and recommend improvements
Support rollout of approved process, template, and tool changes and gather feedback
Apply approved AI capabilities and help design and implement AI-enabled workflows
Document prompts, templates, and usage guidance
Maintain resource allocation, availability, and time-off views
Prepare capacity inputs for staffing and prioritization discussions
Track team hours against project plans and allocations and flag variances
Support special projects and other Product & Technology operational initiatives

Requirements

What you’ll need

Bachelor's degree in Business, Management, Healthcare Administration, Information Systems, or related field; equivalent professional experience considered
CAPM, PMI Project Management Ready, PMP when eligible, or Certified Scrum Master (CSM) certification
2+ years in project coordination, project management support, PMO, business operations, or delivery support in a consulting, professional services, or technology environment
Working proficiency in Smartsheet or a comparable project management platform, including plans, reports, and dashboards
Ability to manage multiple tasks and deadlines with guidance from a manager
Clear written and verbal communication, including concise status updates and meeting follow-up
Strong attention to detail and data-checking habits
Experience drafting and maintaining SOPs, templates, and process documentation
Working knowledge of Agile, Waterfall, and Kanban approaches
Public health or healthcare organization experience preferred
Consulting engagements, state or government-funded programs, or SaaS delivery experience preferred
Tableau, Power BI, or similar visualization tools experience preferred
Hands-on use of Claude or similar AI tools preferred
Working proficiency in Smartsheet, including forms, workflows, automations, formulas, cross-sheet references, and permissions
Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook) and Microsoft Teams
Familiarity with Microsoft Project and Asana is a plus
Comfort learning new tools, including Claude and Microsoft 365 AI capabilities
Sound judgment with confidential and sensitive information; adherence to HIPAA, data-handling, and firm AI governance policies
Reliable follow-through and early escalation of issues
Proactive stakeholder communication
Ability to collaborate across functions and build trust
Must be authorized to work in the United States
Sellers Dorsey does not sponsor employment visas
Successful completion of a background check required

Benefits

Comp & perks

Annual Corporate Incentive Plan (CIP) of up to 7% of annual salary
Group medical, dental, and vision healthcare plans
Short-term disability, long-term disability, and basic life insurance plans
401(k) plan
Flexible Time Off
16 paid holidays
Paid time off for qualifying medical leave
Up to 12 weeks of combined paid parental and bonding leave
Fully remote work arrangement