CRM and Growth Specialist

Sellpy

. Build and refine emails and push notifications .

Posted 11/3/2026full-timeStockholm • SwedenMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM strategy development, including building and analyzing email and push notification flows, while leveraging strong analytical skills to drive customer engagement and retention. Proficient in cross-functional collaboration and utilizing data-driven insights to enhance marketing effectiveness.

Highest-signal resume keywords

CRM Strategy DevelopmentA/B TestingStatistical AnalysisGoogle Sheets or Excel ProficiencyCustomer Behavior Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM Flow BuildingEmail MarketingPush Notification ManagementStatistical Significance DeterminationData AnalysisDashboard CreationSQL Knowledge

Soft Skills

CreativityCross-Functional CollaborationAnalytical Thinking

Industry Keywords

E-CommerceSecond-Hand MarketResale Market

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Build and refine emails and push notifications
Test creative execution, timing and targeting
Design and build CRM flows for sellers, buyers and lifecycle stages
Own processes connecting General Managers, Marketing Development Managers and Product/Engineering
Help local teams shape market-specific communication
Maintain a prioritized Product/Engineering backlog
Form hypotheses about customer behavior
Run A/B tests across creative, timing, targeting and logic
Analyze test results with statistical rigor and define CRM strategy next steps
Analyze customer data to understand seller and buyer needs
Build dashboards providing CRM performance transparency and insight
Work with all Sellpy markets globally
Report to the Director of Growth and Retention

Requirements

What you’ll need

Between 3-5 years worth of work experience in relevant roles
Previous hands-on experience working with CRM, for example building and running email or push flows
Analytically strong and hypothesis-driven
Ability to determine statistical significance and when directional evidence is enough to act on
Deep customer understanding and ability to create flows for sellers, buyers and lifecycle stages
Creativity with language, visuals and test ideas
Comfort testing imagery, copy and layout to improve click-through rate
Strong ability to use Google Sheets or Excel for trackers and advanced analysis
Ability to work cross-functionally with commercial teams, product and engineering
Written and spoken fluency in English
Experience in second-hand, resale or e-commerce is advantageous
SQL knowledge would be impressive

Benefits

Comp & perks

Vibrant office culture at Medborgarplatsen
Hands-on experience at production sites
Work with highly skilled and motivated colleagues
Unlimited access to a learning platform
Prepaid vacation
Sellpy credits and staff discounts at Sellpy and H&M brands
Monthly pension plan
Social traditions including game nights, interactive planning days, guest speakers and other activities
Hybrid work with flexibility based on team and tasks