Technical Writer – Xray

Sembi

. Create, review, update, and maintain technical documentation for Xray, including user guides, configuration guides, process documentation, FAQs, troubleshooting guides, and knowledge base articles .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in creating and maintaining structured technical documentation, including user guides and troubleshooting content, while ensuring accuracy and clarity in conveying complex technical concepts. Proficient in utilizing tools like Jira and Xray, with a strong focus on collaboration and version control.

Highest-signal resume keywords

Technical Documentation CreationJira Workflow ManagementXray for Jira FamiliarityConfluence Knowledge Base ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical DocumentationUser GuidesTroubleshooting ContentTest Management ProcessesTest CasesTest PlansVersion ControlMarkdownREST APIsJSON

Soft Skills

Strong Attention to DetailEffective CommunicationCollaborationOrganizational SkillsAdaptability

Tools & Technologies

JiraXrayConfluenceGitDocumentation Platforms

Industry Keywords

Software TestingAgile MethodologiesScrumKanbanTechnical Writing Standards

About the role

Key responsibilities & impact

Create, review, update, and maintain technical documentation for Xray, including user guides, configuration guides, process documentation, FAQs, troubleshooting guides, and knowledge base articles
Translate complex technical concepts, workflows, and requirements into clear, structured, and accessible content
Document test management processes, including test planning, test execution, test reporting, test cycles, test sets, and test coverage
Ensure documentation accurately reflects product functionality, configuration options, and software updates
Develop documentation for end users, administrators, testers, and technical stakeholders
Identify documentation gaps and recommend improvements
Keep documentation organized, version-controlled where applicable, and easy to find and navigate
Document Jira and Xray workflows, issue types, fields, statuses, permissions, and configurations
Work with product owners, developers, QA engineers, and other stakeholders to validate technical information
Document relationships between requirements, test cases, test executions, defects, and reporting
Document integrations and dependencies between Xray, Jira, and other relevant tools
Stay informed about product updates and changes affecting documentation
Support other brands, shared documentation initiatives, and consistent documentation standards
Follow technical writing standards, style guides, templates, terminology, review, approval, publishing, and version-control processes
Incorporate feedback from technical experts, product teams, and end users
Gather documentation requirements and clarify technical details with subject-matter experts
Manage multiple documentation tasks and deadlines across brands
Improve documentation workflows, templates, tools, and collaboration practices
Communicate progress, blockers, dependencies, and priorities
Contribute to a shared knowledge base and promote knowledge reuse

Requirements

What you’ll need

Experience creating structured technical documentation, user guides, how-to articles, FAQs, and troubleshooting content
Working knowledge of Jira, including projects, issues, workflows, statuses, fields, filters, and basic navigation
Basic understanding of Xray for Jira and software testing concepts, or ability to learn the tool quickly
Familiarity with test cases, test plans, test executions, test cycles, test results, defects, and test coverage
Experience with a documentation platform or knowledge base, such as Confluence, or a comparable tool
Ability to organize information using headings, procedures, numbered steps, tables, screenshots, and cross-references
Basic understanding of document versioning, review cycles, change tracking, and maintaining accurate content
Ability to understand technical requirements, product behavior, workflows, and configuration instructions by working with subject-matter experts
Strong attention to detail, consistency, terminology, grammar, and technical accuracy
Comfortable working with ticketing systems, shared documentation repositories, and distributed teams
Previous experience documenting Xray or other Jira-integrated testing tools advantageous but not essential
Familiarity with software development lifecycles, Agile methodologies, Scrum, or Kanban advantageous but not essential
Experience working with QA, software development, product management, or support teams advantageous but not essential
Familiarity with REST APIs, JSON, webhooks, or integrations advantageous but not essential
Experience with Markdown, Git-based documentation, or documentation-as-code practices advantageous but not essential
Knowledge of accessibility principles and technical content usability advantageous but not essential
Experience maintaining documentation across multiple products, brands, or business units advantageous but not essential