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S
Field Director
Semester At Sea / ISE. Facilitate a phone call with final candidates for the Coordinator of Field Programs position .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing field programs, including logistics, budget management, and participant communication, while ensuring health and safety compliance. Proven ability to lead teams, facilitate training, and adapt to complex travel scenarios in an international context.
Highest-signal resume keywords
Field Program ManagementLogistics ManagementSupervisory ExperienceBudget ManagementCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event PlanningGroup Travel LogisticsRisk ManagementDecision MakingProblem Solving
Soft Skills
Organizational SkillsAttention to DetailCollaborationAdaptabilityCommunication
Tools & Technologies
Microsoft OfficeGoogle Workspace
Industry Keywords
Travel OperationsCo-Curricular ProgramsEmergency ResponseParticipant CommunicationInternational Travel
About the role
Key responsibilities & impact- Facilitate a phone call with final candidates for the Coordinator of Field Programs position
- Participate in training and update calls with ISE personnel and the Voyage Leadership Team
- Attend and participate in the Voyage Leadership Team Retreat in Fort Collins, CO
- Plan and facilitate remote team-building with the shipboard field office team
- Finalize presentations for faculty/staff orientation on the ship
- Oversee implementation of all Field Programs, including logistics, reservation management, local partner communication, and participant communication
- Manage in-country health and safety of participants and coordinate emergency response as needed
- Directly supervise the Field Programs Coordinator and 3–5 student workers
- Support the Faculty-Led Programs Coordinator as needed
- Coordinate program pre-departure meetings and oversee the program dispatch schedule
- Facilitate pre-port presentations and finalize in-port safety resources with the Voyage Leadership Team
- Manage registrations in collaboration with the Field Programs Coordinator
- Recruit and train faculty and staff to serve as Trip Liaisons
- Manage Field Program budgets and revenue generation through program promotion
- Facilitate financial account management and issue refunds and miscellaneous charges
- Provide customer service to the shipboard community
- Maintain communication with the home office Field team
- Submit reports after each port stay and provide feedback on risk management, policies, and processes
- Share an equal number of 24/7 on-call days while the ship is in port
Requirements
What you’ll need- Be available for a full semester assignment
- Must successfully pass a background check
- Have valid U.S. work authorization
- Have or be able to obtain a valid passport and required visas, as well as required vaccinations
- Passports must be valid for 6 months post voyage
- It is recommended that U.S. passport holders have no fewer than 15 blank passport pages
- 8+ years’ (within the past 10 years) professional experience in a field related to travel, operations, logistics management, or working with undergraduate students in a co-curricular setting
- Bachelor’s degree (degrees with a focus on tourism, business, or higher education are preferred but not required)
- Professional experience managing group travel logistics and/or event planning/operations
- Supervisory or people-management experience
- Ability to independently make decisions, delegate, and collaborate on day-to-day work with the shipboard Field Office team
- Proficiency in Microsoft Office programs and Google Workspace
- Demonstrated ability to quickly adapt and learn new technology and database tools
- Experience and comfort with problem-solving to address complex situations while adhering to important policies with minimal supervision
- High level of comfort navigating international travel
- Acute attention to detail and strong organizational skills
- Demonstrated ability to balance multiple priorities
- Must be committed to being an active and visible member of the Semester at Sea shipboard community
Benefits
Comp & perks- Travel assistance to help defray the cost of travel to and from the ship
- Opportunity to request to sail with an adult companion and dependent children/teenagers for an additional fee
- Opportunity to apply to be a Trip Liaison and receive ISE in-country field programs for free or at a reduced price
- One free overnight Field Program (up to $2,500) or commensurate Day Programs (up to 5 day programs totaling up to $2,500), subject to availability and logistical feasibility
- Passage, room, and board on the vessel during the Term of the Agreement
- Medical Emergency and Evacuation insurance coverage