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LAN/PC Administrator
Seneca Foods Corporation. Provide hands-on and remote technical support for Windows computers, laptops, printers, scanners, mobile devices, peripherals, and business applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support for Windows operating systems, Microsoft Office applications, and peripheral equipment, while effectively managing service requests and maintaining documentation. Proficient in troubleshooting network connectivity and user access issues within enterprise environments.
Highest-signal resume keywords
Windows Operating Systems SupportMicrosoft Active Directory ManagementTroubleshooting LAN ConnectivityTechnical Support for Peripheral EquipmentMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PC Installation and ConfigurationTroubleshooting Printers and ScannersNetwork Protocols and AdministrationUser Access ManagementEquipment Deployment and Maintenance
Soft Skills
Strong Problem-Solving SkillsExcellent Communication SkillsOrganizational SkillsCustomer-Service OrientationAbility to Work Independently
Tools & Technologies
Warehouse Management SystemsMobile DevicesBarcode ScannersLabel PrintersIT Asset Tracking Tools
Certifications & Qualifications
Microsoft CertificationsMCSE Certification Experience
Industry Keywords
IT SupportEnterprise User ManagementManufacturing Technology SupportWarehouse OperationsOn-Call Rotation Participation
Tech Stack
Tools & technologiesDNS
About the role
Key responsibilities & impact- Provide hands-on and remote technical support for Windows computers, laptops, printers, scanners, mobile devices, peripherals, and business applications
- Install, configure, repair, replace, and upgrade PCs and peripheral equipment
- Prepare and deploy new equipment according to company standards
- Respond to service requests and incidents, prioritize work, document troubleshooting and resolution steps, and maintain accurate ticket records
- Troubleshoot Windows client operating systems, Microsoft Office applications, user access, Active Directory accounts, and related domain services
- Diagnose and troubleshoot LAN connectivity, network access, cabling, and related issues
- Support technology used in manufacturing, shipping, receiving, and warehouse operations, including Warehouse Management System equipment
- Assist with hardware refreshes, operating system upgrades, software deployments, equipment replacements, and IT asset tracking
- Assist with installation, deployment, testing, and upgrade of technology at assigned locations and other company facilities
- Investigate and resolve issues within scope and escalate complex infrastructure problems with clear documentation
- Follow and assist in enforcing IT policies, security requirements, equipment standards, and established procedures
- Coordinate with IT vendors and service providers for troubleshooting, repairs, installations, and equipment deployments
- Perform other IT-related duties and assist with organizational technology initiatives
Requirements
What you’ll need- Bachelor’s degree in computer science, information technology, or a related field, or an equivalent combination of education, training, and practical experience
- Experience providing IT support and enterprise user management
- Proficiency with Microsoft Office applications and Windows desktop operating systems
- Experience with Microsoft Active Directory, DNS, DHCP, and other Windows domain services, including troubleshooting related connectivity and user access issues
- Experience installing, configuring, repairing, and troubleshooting PCs, printers, and other peripheral equipment
- Familiarity with network hardware, network protocols, connectivity troubleshooting, and basic LAN administration
- Strong troubleshooting, analytical, and problem-solving skills
- Ability to configure, deploy, maintain, and troubleshoot computers and peripheral equipment in a business environment
- Ability to prioritize and manage multiple support requests while maintaining accurate documentation
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision while recognizing when issues require escalation
- Strong organizational skills and a customer-service-oriented approach to technical support
- Experience supporting warehouse, manufacturing, or mobile computing environments is desirable
- Familiarity with mobile devices, barcode scanners, label printers, and Warehouse Management Systems is a plus
- Microsoft certifications or prior MCSE certification experience is a plus
- Ability to lift and carry equipment weighing up to 60 pounds
- Participation in an on-call rotation is required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401K
- Short-Term Disability
- Long-Term Disability
- Paid Time Off
- Reasonable accommodations for qualified applicants with disabilities