Integrated Case Manager

Sentara Health

. Provide case management services within the scope of licensure .

Posted 10/22/2026full-timeRoanoke • Virginia • United StatesMid-LevelSenior💰 $89,544 - $136,469 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management services, including developing and monitoring care plans, conducting clinical assessments, and coordinating care for members with chronic illnesses. Proficient in ensuring compliance with regulatory standards and facilitating effective communication among healthcare teams.

Highest-signal resume keywords

Registered Nurse CertificationCase Management ServicesClinical AssessmentsManaged Care ExperienceDischarge Planning Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentChronic Illness ManagementGap-In-Care ManagementTelephonic AssessmentsInter-Disciplinary Team Coordination

Soft Skills

Oral Communication SkillsWritten Communication SkillsInterpersonal Communication SkillsProblem-Solving SkillsFacilitation Skills

Certifications & Qualifications

Registered Nurse Certification

Industry Keywords

Managed CareRegulatory ComplianceHealthcare TeamsAuthorizationsReferral Management

About the role

Key responsibilities & impact

Provide case management services within the scope of licensure
Develop, monitor, evaluate, and revise member care plans
Perform telephonic clinical assessments to identify, evaluate, coordinate, and manage member needs
Address physical and behavioral health, social services, and long-term services needs
Identify members at risk for complications and coordinate care with members and healthcare teams
Manage chronic illnesses, co-morbidities, and disabilities
Ensure cost-effective and efficient utilization of health benefits
Conduct gap-in-care management for quality programs
Facilitate authorizations and referrals within the benefits structure or permissible extra-contractual arrangements
Interface with Medical Directors, Physician Advisors, and Inter-Disciplinary Teams on treatment plans
Present cases at multidisciplinary case conferences
Ensure compliance with regulatory, accrediting, and company policies and procedures
Assist with provider, claims, or service issue resolution
Perform in-person face-to-face assessments

Requirements

What you’ll need

Associates degree required
Registered Nurse certification required
3 years of nursing experience required
Candidates must be able to travel to Roanoke and northern areas, with travel required up to 60–90 minutes to see members approximately 50–75% a week
Strong oral, written, and interpersonal communication skills
Problem-solving skills
Facilitation skills
Analytical skills
Managed care experience preferred
Discharge planning experience preferred

Benefits

Comp & perks

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met
Paid military leave
Voluntary benefits