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Sentara Health

Patient Care Representative

Sentara Health

. Complete registration processes for new and current patients .

Posted 9/15/2026full-timeBroadway • Virginia • United StatesMid-LevelSenior💰 $20 - $30 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration, appointment scheduling, and customer service, ensuring a positive experience for patients and visitors. Capable of managing administrative tasks efficiently in a healthcare setting.

Highest-signal resume keywords
Patient RegistrationAppointment SchedulingCustomer Service ExperienceCheck-In and Check-Out FunctionsMedical Records Request

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient RegistrationAppointment SchedulingCo-Pay CollectionMedical Records Request
Soft Skills
Customer ServiceCommunicationInterpersonal Skills
Certifications & Qualifications
High School Diploma
Industry Keywords
Patient Check-InPatient Check-OutHealthcare Administration

About the role

Key responsibilities & impact
  • Complete registration processes for new and current patients
  • Perform patient check-in and check-out functions
  • Collect co-pays
  • Schedule appointments
  • Request medical records
  • Answer telephone calls
  • Greet patients and visitors

Requirements

What you’ll need
  • High School Diploma (Required)
  • Customer service experience (Preferred)
  • Ability to work Monday–Friday, 8:30AM–5:30PM
  • On-site work in Broadway, Virginia

Benefits

Comp & perks
  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Pet Insurance
  • Legal Resources Plan
  • Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met