Performance Measurement Specialist

Sentara Health

. Develop and oversee the Quality Program Provider Operations Department and other applicable departments .

Posted 11/5/2026full-timeRemote • Virginia • United StatesJuniorMid-Level💰 $60,611 - $92,872 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing quality programs and overseeing audit processes within Provider Operations. Proficient in claims processing, customer service, and systems administration applications to enhance operational efficiency.

Highest-signal resume keywords

Claims Processing ExperienceCustomer Service ExperienceEnrollment ExperienceSystems Administration Applications ExperienceAssociate's Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingCustomer ServiceEnrollmentSystems Administration ApplicationsProcess ImprovementAudit ManagementProject Management

Tools & Technologies

Microsoft Office ApplicationsSQL

Industry Keywords

Quality ProgramProvider OperationsInternal AuditsExternal Audits

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Develop and oversee the Quality Program Provider Operations Department and other applicable departments
Manage projects for internal and external audits
Identify and implement process improvements supporting business needs
Prepare and track an audit work plan
Customize audit solutions for internal and external audits
Serve as a resource for the Provider Operations Department

Requirements

What you’ll need

2 years of experience in claims processing, customer service, enrollment, and/or systems administration applications
Associate’s degree (Required)
Experience with claims processing
Experience with customer service
Experience with enrollment
Experience with systems administration applications
Microsoft Office Applications (Word, Excel, etc.) (Preferred)
SQL (Preferred)
Must reside in one of the 27 states where Sentara Health operates

Benefits

Comp & perks

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.