ServiceNow Developer

Sentinel Technologies

. Perform technical configuration, customization, scripting, workflow automation, integrations, and ongoing maintenance of the organization’s ServiceNow platform .

Posted 9/23/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $45 - $55 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ServiceNow platform configuration, customization, and scripting, with a strong understanding of ITIL processes and Agile methodologies. Capable of delivering scalable IT Service Management solutions while effectively collaborating with IT teams and business stakeholders.

Highest-signal resume keywords

ServiceNow DevelopmentServiceNow ITSM ModulesJavaScript ScriptingITIL ProcessesServiceNow Certified System Administrator

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ServiceNow ConfigurationServiceNow CustomizationService Catalog DevelopmentWorkflow AutomationHTMLCSSJSONXMLRESTSOAP

Soft Skills

Can-Do AttitudeCompassionEnthusiasm

Tools & Technologies

ServiceNowHI/Impact Portal

Certifications & Qualifications

ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperITIL v4 Foundation

Industry Keywords

IT Service ManagementAgileScrumCMDBIncident ManagementRequest ManagementProblem ManagementChange Management

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Perform technical configuration, customization, scripting, workflow automation, integrations, and ongoing maintenance of the organization’s ServiceNow platform
Support core IT Service Management (ITSM) capabilities
Develop Service Catalog solutions
Automate business processes
Collaborate with IT teams and business stakeholders
Deliver scalable and reliable ServiceNow solutions
Manage technical interactions with ServiceNow support to track defects and operational support cases
Work onsite at the client location in Chicago, Illinois
Complete a 1-year contract assignment

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
2–4 years of hands-on experience with ServiceNow development, configuration, and administration
Experience with ServiceNow ITSM modules and Service Catalog
ServiceNow Certified System Administrator (CSA) certification
Hands-on experience with JavaScript and ServiceNow scripting
Working knowledge of HTML, CSS, JSON, XML, REST, and SOAP web services
Strong understanding of ITIL processes, including Incident, Request, Problem, Change, and CMDB
Experience managing technical interactions with ServiceNow support (HI/Impact portal)
Experience working in Agile/Scrum development environments
ServiceNow Certified Application Developer (CAD) certification preferred
ITIL v4 Foundation certification preferred
Valid driver’s license and proof of vehicle insurance required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
Must display the “ACE” factor: Attitude, Compassion, and Enthusiasm

Benefits

Comp & perks

Weekly competitive pay
Medical insurance
Dental insurance
Vision insurance
401K
Certification and hands-on training opportunities
Work environment fostering growth
Team-oriented culture
Rewards based on impact