Bilingual Administrative Assistant

Sentrex Health Solutions

. Provide administrative and clerical support and manage office administrative activities .

Posted 10/16/2026full-timeRemote • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and clerical support capabilities, with proficiency in managing office activities, data entry, and communication within Patient Support Programs. Bilingual in English and French, with a focus on maintaining confidentiality and adapting to fast-paced environments.

Highest-signal resume keywords

Bilingualism (English And French)Experience With Patient Support ProgramsMicrosoft Office Suite ProficiencyStrong Organizational SkillsData Entry Accuracy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryOffice AdministrationReport PreparationInventory ManagementTyping Skills

Soft Skills

Excellent Communication SkillsCustomer Service SkillsAbility To Multi-TaskAdaptabilityTeam Collaboration

Tools & Technologies

Database SystemsPhone SystemsElectronic FormsMicrosoft Office Suite

Industry Keywords

Patient Support ProgramsConfidentiality PolicyAdverse Events ReportingAdministrative Duties

About the role

Key responsibilities & impact

Provide administrative and clerical support and manage office administrative activities
Provide cross-coverage administrative support across assigned Patient Support Programs
Process safety data, fulfillments/reviews, communications, field staff support, reports, data clean-up, meetings, filing, and general administrative duties
Enter data into database systems accurately
Manage inbound faxes and email communications
Perform ad-hoc administrative duties
Process pertinent program data received through different service-delivery contact points
Manage email, phone, and fax correspondence
Handle incoming and outgoing mail
Prepare and send program letters and materials
Collaborate with the team on administrative duties
Order office supplies and maintain inventory
Report Adverse Events/Severe Adverse Events according to approved SOPs
Complete timesheets, expenses, mileage, CRM validation, and other reports within required timelines
Review program documentation for completeness and consistency
Assist with other duties assigned by the manager

Requirements

What you’ll need

Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
Bilingualism (English and French) is required
Experience working with Patient Support Programs is required
Excellent verbal and written communication, listening, and customer service skills
Accurately inputting information into various paper and electronic forms
Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment
High level of proficiency with Information Technology, computer and software skills, Microsoft Office suite, phone systems and databases
Typing skills and ability to be a strong functional user of various computer-based programs
Strong organizational skills with the ability to cope with changing priorities
Ability to work independently with minimal supervision
Adherence to confidentiality policy when handling patient data and information
Ability to work in a team environment and collaborate with others
Flexibility to work Monday–Friday between 8:00am–8:00pm EST

Benefits

Comp & perks

100% Canadian company with locations across the country
State-of-the-art facilities
Collaborative, engaging workplace culture
Flexible working environment promoting work-life balance
Diverse and inclusive culture
Employee Development Program
Industry-leading, in-house corporate training offered throughout the year
Competitive Salary
Generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
RRSP Matching Program
Employee & Family Assistance Program
Accommodations available upon request during the selection process