Learning Solutions Specialist

Sentrex Health Solutions

. Design, develop and facilitate training sessions supporting the Patient Support Program workforce .

Posted 11/12/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$80,000 - CA$90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering effective training programs, utilizing adult learning principles and various instructional design methodologies. Proficient in optimizing learning management systems and creating engaging instructional materials to support the Patient Support Program.

Highest-signal resume keywords

Patient Support Program ExperienceInstructional Design MethodologiesTraining Needs AnalysisELearning DevelopmentBilingual (French and English)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Adult Learning PrinciplesTraining Program DevelopmentLearning Management System (LMS) AdministrationContent CreationMicrosoft OfficeArticulate 360CanvaCamtasiaSnagItSharePoint

Soft Skills

Presentation SkillsFacilitation SkillsAnalytical SkillsProblem-Solving SkillsOrganizational Skills

Industry Keywords

Private and Public Reimbursement StructureContinuous Improvement MindsetCross-Functional CollaborationLearning SolutionsOnboarding Training

About the role

Key responsibilities & impact

Design, develop and facilitate training sessions supporting the Patient Support Program workforce
Work with Subject Matter Experts to understand Patient Support Program content and knowledge
Create instructional materials including eLearning modules, decks, user guides, job aids, and lesson plans
Use Work Instructions and SOPs to create learner-friendly materials
Deliver learning programs via eLearning, instructor-led, VILT, and blended learning solutions
Optimize the LMS to host learning modules and create blended and self-guided learning programs
Complete training needs analysis, identify improvement areas and knowledge gaps, and create learning solutions
Evaluate current and future learning programs using Level 1–3 evaluations
Review learning programs and materials using a continuous improvement mindset
Coordinate onboarding training with the Learning Solutions Coordinator, QA, and PSP leaders
Provide feedback to managers on new hire performance
Assist in managing and creating content for the L&D Page
Manage multiple competing priorities and meet tight deadlines
Optimize training processes for efficiency
Perform other duties as assigned by the manager

Requirements

What you’ll need

Bachelor’s Degree in Business, Human Resources, Adult Education/Curriculum Development, or equivalent experience is preferred
Patient Support Program experience with knowledge of private and public reimbursement structure, systems, and process is considered an asset
Knowledge of adult learning principles and training best practices
Advanced ability to learn and understand new content, systems and processes
Excellent presentation and facilitation skills
Knowledge and experience with various instructional design methodologies, designing robust training programs from scratch
Experience with Microsoft Office and various learning authoring tools; Articulate 360 (Storyline, Rise, etc.), Canva, Camtasia, SnagIt, etc.
Experience in creating SharePoint pages considered an asset
Administrative experience in LMS is considered an asset
Experience in conducting training needs analysis and providing successful learning solutions
Strong written and verbal communication skills, including proofreading/editing and quality assurance
Proven experience collaborating successfully with leaders and/or stakeholders within a cross-functional organization
Ability to be agile and nimble in a fast-paced environment
Growth mindset
Effective organizational skills; excellent attention to detail
Strong analytical skills
Excellent problem-solving skills: ability to resolve issues effectively and efficiently
Strong ability to consistently meet deadlines and prioritize projects
Occasional travel may be required
Bilingual (French and English) will be considered an asset

Benefits

Comp & perks

Flexible working environment that promotes a healthy work-life balance
Employee Development Program
Industry-leading, in-house corporate training offered throughout the year
Competitive Salary
Generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program