Pharmacy Assistant

Sentrex Health Solutions

. Process prescriptions accurately for all programs and medications .

Posted 10/15/2026full-timeRemote • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing prescriptions, managing third-party billing, and adhering to pharmacy guidelines and regulatory requirements. Proficient in customer service and maintaining professional relationships within a healthcare environment.

Highest-signal resume keywords

Prescription ProcessingThird-Party BillingKroll ExperienceMedication DispensingRegulatory Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Prescription ProcessingMedication DispensingInventory ManagementCompoundingAccounts ReceivableThird-Party BillingCold-Chain ShippingTechnical DutiesPharmacy GuidelinesStandard Operating Procedures

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsTime Management

Tools & Technologies

KrollMS OfficeWindows Environment

Industry Keywords

PharmacySpecialty MedicationsRegulatory RequirementsPatient Support ProgramsHealthcare Professionals

About the role

Key responsibilities & impact

Process prescriptions accurately for all programs and medications
Follow up on insurance billing issues with third-party payers and patient support programs
Provide customer service to clinic staff, nurses, and physicians by phone and email
Ensure adherence to pharmacy guidelines, Standard Operating Procedures, and regulatory requirements
Ensure safe and appropriate medication storage
Contribute to the review of pharmacy policies and procedures
Order, maintain, organize, and reconcile inventory and packaging supplies
Develop and maintain professional relationships with healthcare professionals, reimbursement coordinators, private payers, and patients
Prepare medications for shipping, including packing cold-chain coolers
Arrange delivery services and couriers to ensure timely receipt by patients and clinics
Call patients to schedule medication refills
Attend and participate in staff meetings
Assist with compounding where permitted by scope of practice
Perform accounts receivable, payment, telephone, and other administrative duties
Cross-train and assist in other pharmacy areas as required
Perform other duties assigned by the pharmacist or manager within the role’s scope of practice

Requirements

What you’ll need

Minimum 1–2-year experience in a pharmacy setting required
Experience with Kroll preferred
Knowledge and understanding of specialty medications and third-party billing issues considered an asset
Excellent verbal and written communication skills in English
Ability to effectively communicate in French is an asset
Strong computer skills in a Windows environment using MS Office (Excel, Word)
Excellent phone etiquette and interpersonal skills
Highly organized with strong attention to detail
Ability to self-manage time, set priorities, and multitask to meet competing deadlines
Ability to perform all technical duties involved in successful medication dispensing
Ability to lift up to 50 lbs. and stand for extended periods
Significant degree of self-starting and independence
Ability to work independently under Pharmacist direction and within a team
Ability to follow Standard Operating Procedures and applicable Provincial College of Pharmacists regulatory requirements

Benefits

Comp & perks

State-of-the-art facilities to provide high-quality products and services
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture
Opportunities for learning and growth supported by the Employee Development Program
Industry-leading, in-house corporate training offered throughout the year
Competitive Salary
Generous vacation entitlement
Wellness Program with 5 paid days off for well-being
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program
Accommodations available upon request during the selection process