Program Coordinator – Administrative Assistant

Sentrex Health Solutions

. Provide cross-coverage administrative support across Patient Support Program functions .

Posted 11/2/2026full-timeRemote • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, including accurate data entry, effective communication, and organizational skills. Proficient in managing correspondence and maintaining confidentiality while working collaboratively in a fast-paced environment.

Highest-signal resume keywords

Accurate Data EntryMicrosoft Office SuitePatient Support Programs ExperienceStrong Organizational SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryOffice AdministrationReport ValidationFiling-System MaintenanceInventory ManagementAdverse Event ReportingCRM Report ValidationDocument ReviewTyping SkillsMultitasking

Soft Skills

Customer Service SkillsListening SkillsAdaptabilityTeam CollaborationConfidentiality

Tools & Technologies

Information TechnologyPhone SystemsDatabase Systems

Certifications & Qualifications

COVID-19 Vaccination Proof

Industry Keywords

Patient Support ProgramAdministrative SupportSOPsCommunity College Education

About the role

Key responsibilities & impact

Provide cross-coverage administrative support across Patient Support Program functions
Process safety data, fulfillments/reviews, communications, field staff support, reports, data cleanup, meetings, filing-system maintenance, and general administrative duties
Perform accurate data entry in database systems
Manage inbound calls, faxes, and email communications
Complete ad hoc administrative duties
Process information received at different points of contact during Program service delivery
Manage email, phone, and fax correspondence
Handle incoming and outgoing mail
Prepare and send Program letters and materials
Collaborate with the team on administrative duties
Order office supplies and maintain inventory
Report Adverse Events/Severe Adverse Events according to approved SOPs
Complete timesheets, expenses, mileage, and CRM report validation within required timelines
Review program documentation for completeness and consistency to maintain data accuracy
Perform additional duties assigned by the manager

Requirements

What you’ll need

Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
Experience working with Patient Support Programs is an asset
Excellent verbal and written communication, listening, and customer service skills
Accurate data entry into paper and electronic forms
Ability to learn quickly, adapt, and multitask in a fast-paced, changing environment
High proficiency with Information Technology, Microsoft Office suite, phone systems, and databases
Typing skills and ability to use computer-based programs
Strong organizational skills and ability to cope with changing priorities
Ability to work independently with minimal supervision
Confidentiality when handling patient data and information
Ability to work collaboratively in a team environment
Must have received all required doses of a COVID-19 vaccine approved by Health Canada and provide proof of full vaccination before start date
Work hours: Monday–Friday, 8-hour shifts within 8am–8pm EST

Benefits

Comp & perks

100% Canadian company with locations across the country
State-of-the-art facilities
Collaborative, engaging workplace culture
Flexible working environment supporting work-life balance
Diverse and inclusive culture
Employee Development Program
Industry-leading in-house corporate training throughout the year
Competitive Salary
Generous vacation entitlement
Wellness Program with 5 paid days off for well-being
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program