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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Software Engineering and Solutions Engineering, with a strong focus on implementing observability solutions and customer engagement. Proficient in programming languages and frameworks, with a proven ability to communicate effectively with technical teams and lead deployment initiatives.
Highest-signal resume keywords
Software Engineering ExperienceSolutions Engineering ExperienceJavaScript ProgrammingPython ProgrammingObservability Tools Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptPythonNode.jsJavaPHP.NETRubyReactReact NativeMobile Native
Soft Skills
Excellent CommunicationPresentation SkillsProblem-Solving AbilityCan-Do Attitude
Tools & Technologies
SentryAPM ToolsError Monitoring Tools
Industry Keywords
Customer EngineeringForward Deployed EngagementsImplementation PlansDeployment PlaybooksTelemetry
Tech Stack
Tools & technologiesAndroidiOSJavaJavaScriptNode.jsPHPPythonReactReact NativeRuby.NET
About the role
Key responsibilities & impact- Understand customers' pain points and objectives and translate them into implementation plans, workshops, and best practices
- Work in customer codebases to deliver pull requests that set up Sentry and enable data flow from day one
- Add custom telemetry for critical user journeys and build associated dashboards and alerts
- Lead migrations from existing observability tools to Sentry
- Work within assigned scope and access, test thoroughly, and ship production-ready pull requests
- Embed with customer teams, including on site when helpful
- Turn deployments into repeatable playbooks and tooling
- Help define how forward deployed engagements are scoped and measured
- Bring deployment learnings to Product and Engineering
Requirements
What you’ll need- 3+ years of experience, with some mixture of Software Engineering and Solutions Engineering/Implementation and at least 1+ year being a FDE
- Hands-on experience with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
- Excellent communication and presentation skills, with credibility in front of engineers and engineering leaders
- Problem-solving ability and a can-do attitude
- Experience with observability, APM, or error monitoring tools is a bonus
- Experience migrating customers from another vendor or helping build a forward deployed or customer engineering function is a bonus
Benefits
Comp & perks- Incentive compensation
- Equity grants
- Paid time off
- Group health insurance coverage
- Reasonable accommodations for employees and candidates with disabilities
