Commercial Account Manager – Ukraine

Septentrio

. Co-manage relationships with assigned Ukraine-related customers .

Posted 11/7/2026full-timeKraków • PolandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Sales and Key-Account Management, with a strong focus on customer relationship management and commercial project coordination. Proficient in navigating complex customer accounts and collaborating across technical and operational teams to drive growth and compliance.

Highest-signal resume keywords

B2B Sales ExperienceKey-Account ManagementCRM-Based ForecastingPNT, GNSS, Inertial Navigation ExperienceFluent in English, Ukrainian and Russian

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Relationship ManagementCommercial AgreementsOrder Follow-UpOpportunity CapturePipeline ManagementForecastingPricing DiscussionsQuotationsTechnical CoordinationCompliance Standards

Soft Skills

Excellent CommunicationNegotiation SkillsRelationship-BuildingStrong Commercial JudgmentCustomer Focus

Tools & Technologies

Salesforce

Industry Keywords

DefenseAerospaceRoboticsAutonomyMission-Critical Industrial Markets

About the role

Key responsibilities & impact

Co-manage relationships with assigned Ukraine-related customers
Maintain regular customer contact and provide backup coverage for the Regional Sales Manager
Understand customer requirements, priorities and timelines
Support customer meetings and business reviews
Identify growth, cross-selling and upselling opportunities within assigned accounts
Capture and progress opportunities in Salesforce
Maintain accurate pipeline information, forecasts and follow-up actions
Support pricing discussions, quotations, commercial agreements and order conversion within the agreed mandate
Coordinate commercial activities across internal teams from opportunity capture through delivery
Escalate potential blockers promptly
Coordinate with technical support, operations, supply chain, finance and export-control stakeholders
Help collect end-use and end-user information and refer compliance matters to responsible specialists

Requirements

What you’ll need

Bachelor’s or Master’s degree in Engineering, Business or a related field
At least 5 years of experience in B2B sales, key-account management or commercial project coordination in a technically oriented environment
Proven ability to manage complex customer accounts involving high-value opportunities, changing requirements and multiple stakeholders
Experience with PNT, GNSS, inertial navigation or comparable technologies is highly preferred
Background in defense, aerospace, robotics, autonomy or other mission-critical industrial markets is a strong advantage
Experience with CRM-based forecasting, commercial agreements and order follow-up is highly valued
Strong commercial judgment, customer focus and follow-through
Excellent communication, negotiation and relationship-building skills
High level of personal integrity and ethical judgment, with the ability to uphold company values and compliance standards
Highly structured and able to manage multiple priorities in a fast-moving environment
Collaborative, with the ability to work effectively across commercial, technical and operational teams
Fluent in English, Ukrainian and Russian
Based in Poland and willing to travel regularly for customer visits and internal coordination
Willingness to work periodically from Septentrio’s headquarters in Leuven, Belgium

Benefits

Comp & perks

Very competitive compensation package
Top-notch high-tech, international working environment
Room to grow personally and professionally
Legendary onboarding plan
Family-friendly homework policy