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SAP Basis, Security
Sequoia Connect. Provide daily operational support for clients' SAP environments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP Basis and SAP Security while providing operational support for client environments. Capable of managing incidents and tickets effectively, ensuring adherence to SLAs and maintaining stability in ongoing operations.
Highest-signal resume keywords
SAP BasisSAP SecurityOperations SupportIncident ManagementSLA Adherence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP BasisSAP SecurityOperations SupportIncident ManagementTicket Management
Soft Skills
ResilienceEmotional IntelligenceAgile Delivery
Industry Keywords
SLAClient OperationsDaily Operations Support
About the role
Key responsibilities & impact- Provide daily operational support for clients' SAP environments
- Manage and resolve daily operations issues based on tickets and incidents
- Ensure support operations adhere to established SLAs
- Maintain the stability and security of ongoing SAP operations
- Support daily client operations rather than focusing on new implementation projects
Requirements
What you’ll need- Proven experience in SAP Basis and SAP Security
- Strong background in operations support, managing tickets, incidents, and SLAs
- Previous experience in implementation projects and architecture is acceptable, provided there is a strong willingness and capability to perform daily operations support
- Resilience, emotional intelligence, and focus on agile delivery
- Deep understanding of the difference between coding and engineering
- Advanced oral English
- Advanced Spanish
- Focus on daily client operations support rather than implementation projects
- Experience in operations support based on tickets, incidents, and SLAs
Benefits
Comp & perks- Remote work arrangement
- Global career opportunities and exposure to high-impact projects
- Work on end-to-end digital transformation projects
- Workplace recognized as one of the most sustainable corporations in the world