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Serur

Legal Operations Controller – Strategic Civil Litigation

Serur

. Manage and oversee legal operations control workflows for the portfolios under your responsibility .

Posted 11/10/2026contractSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal operations management, including the development and monitoring of performance indicators and SLAs. Proficient in analyzing data to identify risks and opportunities for improvement while ensuring compliance with legal standards and operational workflows.

Highest-signal resume keywords
Legal Operations ManagementPerformance Indicator DevelopmentData Analysis and Risk IdentificationExcel ProficiencyLegal Workflow Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Legal Operations ControlPortfolio ManagementCase ManagementDeadline ManagementKPI-Based ManagementProject ManagementManagement ReportingProcess ImprovementAudit ConductingStrategic Civil Litigation Management
Soft Skills
Strong Communication SkillsOrganizational SkillsAutonomous Work AbilityPrioritization SkillsAnalytical Thinking
Tools & Technologies
Power BISevenELawCourt PlatformsBusiness Intelligence Tools
Certifications & Qualifications
Bachelor’s Degree in Law
Industry Keywords
Legal OperationsCompliance MonitoringOperational WorkflowsPerformance IndicatorsClient Audits

About the role

Key responsibilities & impact
  • Manage and oversee legal operations control workflows for the portfolios under your responsibility
  • Ensure accurate tracking of procedural deadlines, commitments, hearings, publications, and other critical operational events
  • Structure, review, and improve workflows, procedures, controls, and department routines
  • Map operational and procedural risks, proactively identifying failures, bottlenecks, and opportunities for improvement
  • Develop and monitor legal and operational performance indicators, including SLAs, critical deadlines, volumes, productivity, quality, criticality, and portfolio performance
  • Monitor compliance with internal and client SLAs, taking preventive action in situations involving risk or deviations
  • Conduct periodic audits of portfolios, systems, and procedures, ensuring the integrity, consistency, and traceability of information
  • Support the structuring and restructuring of operations and new portfolios by establishing workflows, responsibilities, controls, and monitoring routines
  • Prepare management reports and analyses for coordinators, leadership, and clients
  • Monitor financial and administrative indicators related to the portfolios, including billing, provisioning, court-authorized withdrawals, payments, and other applicable controls
  • Work closely with legal teams to organize and distribute matters, taking priorities, criticality, and operational capacity into account
  • Promote information standardization and the proper use of legal systems
  • Support projects related to Legal Operations, automation, Business Intelligence, and continuous improvement
  • Conduct training sessions and guide teams on the procedures and standards established by the legal operations control function
  • Serve as the department’s technical reference, supporting leadership in decision-making related to the management and governance of legal operations

Requirements

What you’ll need
  • Bachelor’s degree in Law
  • Solid experience in legal operations control, legal operations management, or portfolio management
  • Experience working in medium-sized or large law firms and/or highly complex legal operations
  • Advanced knowledge of case, deadline, and legal operations management
  • Experience developing and monitoring performance indicators, SLAs, and management reports
  • Ability to analyze data and identify risks, inconsistencies, and opportunities for improvement
  • Proficiency in Excel and ease of use with legal systems
  • Analytical, organized, and process- and results-oriented profile
  • Ability to work autonomously, prioritize effectively, and maintain a comprehensive view of operations
  • Strong communication skills and the ability to interact with different levels of the organization
  • Preferred: experience implementing or restructuring legal operations control functions and legal operations
  • Preferred: knowledge of Legal Operations and KPI-based management
  • Preferred: experience with Business Intelligence tools, especially Power BI
  • Preferred: experience managing strategic civil litigation and/or high-volume litigation portfolios
  • Preferred: experience with systems such as Seven, eLaw, and court platforms
  • Preferred: knowledge of legal workflow automation and process improvement
  • Preferred: experience with project management and developing management dashboards
  • Preferred: experience with client audits and monitoring contractual performance indicators