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Head of Product
Serverfarm. Own the product vision, strategy, and roadmap for the new InCommand product .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product management for multi-tenant B2B SaaS platforms, with a focus on AI-driven capabilities, product specifications, and pricing strategies. Proven ability to collaborate with engineering and architecture teams to define product vision and roadmap while ensuring customer needs are met.
Highest-signal resume keywords
Product ManagementAI-Driven Product CapabilitiesSpecification WritingB2B SaaS ExperiencePackaging And Pricing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product VisionRoadmap DevelopmentFunctional SpecificationAcceptance CriteriaData-Model RequirementsAPI RequirementsAI Tools UsageObservability ProductsTelemetry ProductsSpecification-Driven Development
Soft Skills
Strong Written CommunicationStrong Verbal Communication
Industry Keywords
Multi-TenantB2B SaaSCloud ServiceDCIM ProductsOperations EngineeringModular Enterprise SoftwareAI AssistantHigh-Volume Telemetry
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own the product vision, strategy, and roadmap for the new InCommand product
- Own the functional specification repository and acceptance criteria for every capability
- Decide product capabilities, differentiation, and scope using usage data and data-center operator judgment
- Define AI-first product capabilities including insights, recommendations, and a trusted operator assistant
- Partner with Architecture on data-model and API requirements
- Partner with Product Marketing to document the product for industry adoption
- Shape packaging and pricing for a modular product delivered as a cloud service and in customer environments
- Work daily with operations engineers as the voice of the customer
- Grow the product function as the product grows
Requirements
What you’ll need- 8+ years in product management, including end-to-end ownership of a multi-tenant B2B SaaS platform or infrastructure product: roadmap, specifications and pricing
- Experience building a product from scratch and making hard scoping decisions early with incomplete information
- Record of writing precise specifications and acceptance criteria that engineering teams and coding agents can build from without guesswork
- Experience with operations-heavy users and turning tacit processes into explicit requirements
- Familiarity with AI-driven product capabilities and what makes them trustworthy to users
- Hands-on use of AI tools in your own work
- Packaging and pricing experience for modular enterprise software
- Strong written and verbal communication
- Knowledge of or experience with DCIM products
- Product experience with observability, monitoring, or other high-volume telemetry products
- Experience defining and shipping an AI assistant or AI-driven insight capability
- Experience as the product counterpart of a platform architect on an API-first product
- Experience with specification-driven or AI-assisted development practices
Benefits
Comp & perks- Paid time off
- Paid holidays
- 401(k)
- Full medical coverage
- Full dental coverage
- Full vision coverage
- Competitive package including salary, bonus, and benefits
- Opportunities to take on new challenges, develop cutting-edge skills, and grow your career