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Service Coordination Unlimited

Project Coordinator – Case Management

Service Coordination Unlimited

. Assess, identify, secure, and monitor services for program participants based on their unique needs .

Posted 11/6/2026full-timeErie • Pennsylvania • United StatesMid-LevelSenior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and participant support, ensuring compliance with standards while effectively communicating and collaborating with stakeholders. Proficient in documenting services and adapting to participant needs through various methods.

Highest-signal resume keywords
Case Management ExperienceBachelor's DegreeExcellent Communication SkillsProficient in Computer SystemsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AssessmentService PlanningIncident ReportingDocumentationAccessibility AdaptationsSpecialized Medical EquipmentNon-Medical Transportation
Soft Skills
Customer FocusIntegrityProblem-SolvingInterpersonal SkillsTeamwork
Industry Keywords
Long Term LivingSociologySocial WelfarePsychologyGerontologyCriminal Justice

About the role

Key responsibilities & impact
  • Assess, identify, secure, and monitor services for program participants based on their unique needs
  • Collaborate with the Project Manager to support development and implementation of new initiatives
  • Respond to participant needs through various communication methods
  • Help participants obtain accessibility adaptations, specialized medical equipment, non-medical transportation, and other services
  • Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting
  • Document each visit and contact in a detailed, person-centered manner in all required systems
  • Demonstrate company values consistently in all interactions and duties
  • Travel to participant homes and attend required in-person monthly meetings

Requirements

What you’ll need
  • Bachelor’s degree required; sociology, social welfare, psychology, gerontology, criminal justice, or related fields preferred
  • At least three years in case management, especially within the PA Office of Long Term Living preferred
  • Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork
  • Proficient in using computer systems and technology relevant to the role
  • Ability to perform reaching, stretching, stooping, sitting, walking, and standing
  • Ability to lift up to 20 pounds independently
  • Valid driver’s license and dependable means of transportation
  • Ability to travel throughout Erie County and surrounding areas

Benefits

Comp & perks
  • Sign-on bonus available
  • Professional development opportunities for continuous learning and career advancement
  • Comprehensive benefits package
  • Supportive, collaborative, inclusive work environment
  • Work-from-home arrangement