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Service Coordinator I
Service Coordination Unlimited. Assess, identify, secure, and monitor services for program participants based on their unique needs .
Posted 10/6/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $21 - $24 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in service coordination, case management, and compliance with standards in social services. Proficient in communication and documentation, with a focus on participant needs and support.
Highest-signal resume keywords
Bachelor's DegreeService CoordinationCase ManagementExperience With DisabilitiesExcellent Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service CoordinationCase ManagementAssessmentDocumentationCompliance StandardsParticipant SupportDatabase ManagementAccessibility AdaptationsSpecialized Medical EquipmentNon-Medical Transportation
Soft Skills
Interpersonal SkillsProblem-SolvingCustomer FocusTeamworkDependability
Tools & Technologies
Computer SystemsInternal Databases
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Social ServicesHealthcareLTSSPracticum ExperienceParticipant Needs
About the role
Key responsibilities & impact- Assess, identify, secure, and monitor services for program participants based on their unique needs
- Respond to participant needs through various communication methods
- Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting
- Document each visit and contact in required systems in a detailed, person-centered manner
- Provide training and support to participants and consumer employees managing direct care services
- Maintain and use internal databases to track participant information and encounters
- Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services
- Demonstrate company values in all interactions and duties
- Travel throughout Monroe and Pike counties and surrounding areas
Requirements
What you’ll need- Bachelor’s degree required; social work, psychology, or related fields preferred
- At least three years in a social service or healthcare-related setting required as an alternative to the bachelor’s degree
- Practicum experience is a plus
- Experience with people with disabilities or seniors preferred
- At least one year of LTSS, Service Coordination, or Case Management experience preferred
- Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork
- Proficient in computer systems and technology relevant to the role
- Ability to perform reaching, stretching, stooping, sitting, walking, and standing
- Must be able to lift up to 20 pounds independently
- Valid driver’s license and dependable means of transportation
- Must be able to travel throughout Monroe and Pike counties and surrounding counties
Benefits
Comp & perks- Sign-on bonus available
- Comprehensive benefits package
- Professional development opportunities
- Continuous learning and career advancement
- Supportive, collaborative, and inclusive work environment