Service Coordinator I

Service Coordination Unlimited

. Assess, identify, secure, and monitor services for program participants based on their unique needs .

Posted 9/15/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in assessing and coordinating services for individuals with unique needs, ensuring compliance with standards and effective communication. Proficient in case management and service coordination, with a strong focus on participant support and documentation.

Highest-signal resume keywords

Bachelor's DegreeCase Management ExperienceService CoordinationExcellent Communication SkillsExperience with People with Disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AssessmentService PlanningIncident ReportingDocumentationDatabase ManagementAccessibility AdaptationsSpecialized Medical EquipmentNon-Medical TransportationLTSS ExperiencePracticum Experience

Soft Skills

Customer FocusIntegrityProblem-SolvingInterpersonal SkillsTeamwork

Tools & Technologies

Computer SystemsInternal Databases

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Social ServiceHealthcareParticipant SupportCompliance StandardsDirect Care Services

About the role

Key responsibilities & impact

Assess, identify, secure, and monitor services for program participants based on their unique needs
Respond to participant needs through various communication methods
Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting
Document each visit and contact in a detailed, person-centered manner in all required systems
Provide training and support to participants and consumer employees in managing direct care services
Maintain and utilize internal databases to track participant information and encounters
Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services
Demonstrate company values consistently in all interactions and duties

Requirements

What you’ll need

Bachelor's degree required; social work, psychology, or related fields preferred
Alternatively, at least three years of experience in a social service or healthcare-related setting required
Practicum experience is a plus
Experience with people with disabilities or seniors preferred
At least one year of LTSS, Service Coordination, or Case Management experience preferred
Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork
Proficient in using computer systems and technology relevant to the role
Ability to perform reaching, stretching, stooping, sitting, walking, and standing
Ability to lift up to 20 pounds independently
Valid driver's license and dependable means of transportation
Must be able to travel throughout Mercer County and surrounding counties

Benefits

Comp & perks

Sign-on bonus available
Comprehensive benefits package
Professional development opportunities
Continuous learning and career advancement
Supportive, collaborative, and inclusive work environment