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Service Coordinator I
Service Coordination Unlimited. Assess, identify, secure, and monitor services for program participants based on their unique needs .
Posted 10/6/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $21 - $24 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in assessing and coordinating services for individuals with unique needs, particularly in social service or healthcare settings. Proficient in compliance standards, documentation, and utilizing technology to track participant information effectively.
Highest-signal resume keywords
Bachelor's DegreeSocial Service ExperienceCase ManagementExcellent CommunicationProficient in Computer Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service CoordinationAssessmentIncident ReportingDocumentationTraining and Support
Soft Skills
Customer FocusProblem-SolvingInterpersonal SkillsTeamworkDependability
Tools & Technologies
Internal DatabasesComputer Systems
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Accessibility AdaptationsSpecialized Medical EquipmentNon-Medical TransportationLTSSPracticum Experience
About the role
Key responsibilities & impact- Assess, identify, secure, and monitor services for program participants based on their unique needs
- Respond to participant needs through various communication methods
- Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting
- Document each visit and contact in a detailed and person-centered manner in all required systems
- Provide training and support to participants and consumer employees in managing direct care services
- Maintain and utilize internal databases to track participant information and encounters
- Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services
- Demonstrate company values consistently in all interactions and duties
Requirements
What you’ll need- Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred)
- OR at least three years in a social service or healthcare-related setting REQUIRED
- Practicum experience is a plus
- Experience with people with disabilities or seniors and/or at least one year of LTSS, Service Coordination, or Case Management experience preferred
- Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork
- Proficient in using computer systems and technology relevant to the role
- Ability to perform reaching, stretching, stooping, sitting, walking, and standing
- Ability to lift up to 20 pounds independently
- Valid driver’s license and dependable means of transportation
- Must be able to travel throughout Monroe and Pike counties and surrounding counties
Benefits
Comp & perks- Sign-on bonus available
- Comprehensive benefits package
- Professional development opportunities
- Continuous learning and career advancement
- Supportive, collaborative, inclusive work environment