Service Coordinator I

Service Coordination Unlimited

. Assess, identify, secure, and monitor services for program participants based on their unique needs .

Posted 10/8/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in service coordination and case management, with a strong focus on compliance and participant-centered care. Proficient in utilizing technology and databases to track participant information and deliver effective support.

Highest-signal resume keywords

Bachelor's DegreeService CoordinationCase ManagementExperience With DisabilitiesExcellent Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service CoordinationCase ManagementAssessmentIncident ReportingDocumentationParticipant SupportAccessibility AdaptationsSpecialized Medical EquipmentNon-Medical TransportationDatabase Management

Soft Skills

Customer FocusIntegrityProblem-SolvingInterpersonal SkillsTeamwork

Tools & Technologies

Computer SystemsInternal Databases

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Social ServiceHealthcareLTSSParticipant NeedsCompliance Standards

About the role

Key responsibilities & impact

Assess, identify, secure, and monitor services for program participants based on their unique needs
Respond to participant needs through various communication methods
Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting
Document each visit and contact in required systems using detailed, person-centered records
Provide training and support to participants and consumer employees managing direct care services
Maintain and use internal databases to track participant information and encounters
Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services
Demonstrate company values in all interactions and duties

Requirements

What you’ll need

Bachelor’s degree REQUIRED (social work, psychology, or related fields preferred)
OR at least three years in a social service or healthcare-related setting REQUIRED
Experience with people with disabilities or seniors preferred
At least one year of LTSS, Service Coordination, or Case Management experience preferred
Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork
Proficient in computer systems and technology relevant to the role
Ability to perform reaching, stretching, stooping, sitting, walking, and standing
Ability to lift up to 20 pounds independently
Valid driver’s license and dependable transportation
Ability to travel throughout Lackawanna and Luzerne counties and surrounding areas

Benefits

Comp & perks

Sign-on bonus available
Supportive environment emphasizing collaboration, inclusivity, and personal growth
Professional development opportunities for continuous learning and career advancement
Comprehensive benefits package supporting employee well-being