Service Coordinator I

Service Coordination Unlimited

. Assess, identify, secure, and monitor services for program participants based on their unique needs .

Posted 9/21/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in assessing and coordinating services for program participants, ensuring compliance with standards and effective communication. Proficient in utilizing technology and databases to track participant information while providing training and support in direct care services.

Highest-signal resume keywords

Bachelor's DegreeCase Management ExperienceService Coordination ExperienceCommunication SkillsExperience with Disabilities or Seniors

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AssessmentService PlanningIncident ReportingDocumentationDirect Care Services Management

Soft Skills

Customer FocusProblem-SolvingInterpersonal SkillsTeamworkDependability

Tools & Technologies

Internal DatabasesComputer Systems

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Social ServicesHealthcareLTSSAccessibility AdaptationsSpecialized Medical Equipment

About the role

Key responsibilities & impact

Assess, identify, secure, and monitor services for program participants based on their unique needs
Respond to participant needs through various communication methods
Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting
Document each visit and contact in a detailed and person-centered manner in all required systems
Provide training and support to participants and consumer employees in managing direct care services
Maintain and utilize internal databases to track participant information and encounters
Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services
Demonstrate company values consistently in all interactions and duties

Requirements

What you’ll need

Bachelor’s degree REQUIRED; social work, psychology, or related fields preferred
OR at least three years in a social service or healthcare-related setting REQUIRED
Experience with people with disabilities or seniors preferred
At least one year of LTSS, Service Coordination, or Case Management experience preferred
Practicum experience is a plus
Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork
Proficient in using computer systems and technology relevant to the role
Ability to perform reaching, stretching, stooping, sitting, walking, and standing
Ability to lift up to 20 pounds independently
Valid driver’s license and dependable means of transportation
Must be able to travel throughout Dauphin and surrounding counties

Benefits

Comp & perks

Sign-on bonus available
Comprehensive benefits package
Professional development opportunities
Continuous learning and career advancement
Supportive, collaborative, inclusive work environment
Personal growth opportunities