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Service Experts

Director – Plumbing Strategy and Operations

Service Experts

. Set the direction for plumbing operations across the U.S., aligning divisional priorities with company goals .

Posted 11/2/2026full-timeRemote • Texas • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in plumbing operations management, business development strategies, and operational performance improvement. Proven ability to lead teams, develop training programs, and enhance service offerings to drive revenue growth and market expansion.

Highest-signal resume keywords
Plumbing Operations ManagementBusiness Development StrategiesData AnalyticsTeam LeadershipOperational Performance Improvement

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Plumbing StandardsOperational Readiness StrategyFinancial Performance MonitoringPlumbing Training DevelopmentMarket Expansion Strategies
Soft Skills
CoachingCommunicationCollaborationProblem-SolvingGuidance on Complex Issues
Tools & Technologies
Data Analytics ToolsOperational ToolsTraining Resources
Industry Keywords
Plumbing ServicesMarket PresenceRevenue GrowthCustomer-Outcomes InitiativesIncentive Programs

About the role

Key responsibilities & impact
  • Set the direction for plumbing operations across the U.S., aligning divisional priorities with company goals
  • Lead, coach, and develop Plumbing Managers across regions
  • Identify opportunities to expand plumbing services, improve operational performance, and strengthen market presence
  • Develop and execute national plumbing business development strategies supporting revenue growth, market expansion, and profitability
  • Monitor operational and financial performance using data analytics
  • Partner with Sales, Operations, Marketing, Finance, HR, Training, and executive leadership on growth and customer-outcome initiatives
  • Establish operational readiness strategy and oversight, ensuring field teams have necessary tools, equipment, processes, and resources
  • Develop and enhance plumbing training, onboarding, and development programs
  • Provide guidance on complex plumbing issues, field challenges, technical questions, and operational issues
  • Establish and communicate plumbing standards, best practices, and troubleshooting resources
  • Partner with business development teams to identify service opportunities and support plumbing growth
  • Oversee development and improvement of plumbing price books
  • Provide operational expertise and field insights for incentive programs
  • Evaluate plumbing products, services, and offerings and recommend updates
  • Create and launch promotions, contests, and other initiatives supporting business goals

Requirements

What you’ll need
  • Minimum Experience: 10+ years
  • Minimum Education: Bachelor's Degree

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Reasonable accommodations for individuals with disabilities during the application and hiring process