HVAC Service Technician II

Service Experts

. Perform residential and/or light commercial service and maintenance calls under general supervision .

Posted 11/5/2026full-timeSt. Petersburg • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HVAC systems, including heating, air conditioning, and ventilation equipment, with a strong focus on customer service and safety compliance. Proficient in diagnosing and resolving technical issues while maintaining high standards of professionalism and efficiency.

Highest-signal resume keywords

HVAC Technical Training CertificationEPA CertificationTroubleshooting HVAC EquipmentEffective Communication SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC System DiagnosisHeating Equipment ServiceAir Conditioning ServiceVentilation Equipment ServiceRefrigeration System RepairElectrical TroubleshootingWiring Diagram ReadingDuct Fitting InstallationAirflow BalancingMechanical Aptitude

Soft Skills

Customer ServiceOrganizational SkillsProblem-Solving SkillsProfessionalismTeam Collaboration

Tools & Technologies

Handheld Diagnostic DevicePersonal Protective EquipmentHVAC Tools and Equipment

Certifications & Qualifications

High School Diploma or GEDValid Driver's LicenseSafety Certifications

Industry Keywords

Residential ServiceLight Commercial ServiceRoutine MaintenanceCustomer SatisfactionSafety Initiatives

Tech Stack

Tools & technologies

Airflow

About the role

Key responsibilities & impact

Perform residential and/or light commercial service and maintenance calls under general supervision
Analyze, diagnose, and resolve customer problems courteously, professionally, timely, and accurately
Diagnose and service heating, air conditioning, ventilation, and refrigeration equipment and accessories
Inspect equipment and perform diagnostics to identify potential problems and prevent breakdowns or callbacks
Complete routine maintenance and equipment cleaning
Deliver and remove parts and equipment needed for service work
Record required customer-call information using a handheld device
Complete forms and paperwork accurately and timely
Collect customer payments
Communicate with dispatch to provide accurate activity and availability status
Deliver excellent customer service and sustain high customer satisfaction
Promote products and services and generate replacement-product sales leads
Ensure company property, vehicles, and tools are properly used, maintained, and accounted for
Represent the company professionally, honestly, and ethically
Follow standard procedures, stock company vehicles, return defective warranty parts, and replenish vehicle stock
Report unsafe acts, conditions, hazards, injuries, and incidents
Use and maintain required personal protective equipment
Participate in safety initiatives, teams, or committees
Provide input on safety initiatives and plans to eliminate accident exposures
Maintain regular, reliable attendance
Perform similar or other duties as assigned

Requirements

What you’ll need

High school diploma or GED with additional training and 2+ years’ experience in HVAC with technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Proficient and able to install a basic duct fitting
Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces
Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
Ability to work in hot, cold, outdoor, indoor, dry, humid, slippery, elevated, and congested environments
Ability to safely climb 300lb load-capacity-rated ladders with a 30lb tool belt
Natural or corrected vision with normal depth perception
Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations available upon request for individuals with disabilities to participate in the application and hiring process