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Manager, Talent Operations – Enablement
Service Experts. Lead, coach, and develop a team of Talent Acquisition Coordinators .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Talent Acquisition operations, including recruiting coordination, process improvements, and employee development. Proficient in leveraging data analytics and enterprise systems like Workday Recruiting to enhance operational efficiency and drive successful outcomes.
Highest-signal resume keywords
Talent Acquisition OperationsWorkday RecruitingProcess ImprovementsData AnalysisPeople Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Talent OperationsRecruiting CoordinationProgram ManagementWorkflow AutomationSystem EnhancementsKPI MonitoringPerformance ManagementRecruitment MarketingHiring EventsAnalytical Skills
Soft Skills
Communication SkillsOrganizational SkillsRelationship BuildingCoaching SkillsCritical Thinking
Tools & Technologies
Applicant Tracking SystemReporting ToolsHRISEnterprise SystemsWorkflow Automation Tools
Industry Keywords
Human ResourcesBusiness AdministrationOperationsSkilled-Trade Workforce DevelopmentEducational Partnerships
About the role
Key responsibilities & impact- Lead, coach, and develop a team of Talent Acquisition Coordinators
- Oversee day-to-day talent operations, including recruiting coordination, candidate communications, and administrative processes
- Evaluate workflows and implement solutions to improve recruiting efficiency and consistency
- Partner with Talent Acquisition leadership to address operational challenges and workforce needs
- Lead projects, process improvements, and change management initiatives through implementation
- Work with Talent Delivery to improve coordination and recruiting lifecycle handoffs
- Partner on Workday Recruiting and other Talent Acquisition technologies with HRIS and IT
- Establish operational KPIs, monitor performance, and use data to identify improvements
- Build partnerships with technical schools, community colleges, universities, and workforce development organizations
- Develop and oversee early-career, internship, and apprenticeship programs
- Lead employee referral campaigns, employer branding, and recruitment marketing efforts
- Plan and coordinate hiring events, career fairs, campus engagement, and community outreach
- Manage external partner and vendor relationships
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration, Operations, or a related field
- 6+ years of progressive experience in talent operations, HR operations, business operations, program management, or a related space
- 2+ years of direct people management experience, including coaching, performance management, and employee development
- Demonstrated experience leading process improvements, implementing organizational changes, and influencing stakeholders to achieve successful outcomes
- Demonstrated technical aptitude with experience navigating enterprise systems, identifying workflow improvements, and supporting system enhancements or implementations
- Strong analytical and critical thinking skills, with the ability to interpret data, identify trends, and recommend practical solutions
- Excellent communication, organizational, and relationship-building skills, with the ability to work effectively across teams and organizational levels
- Experience leading Talent Acquisition operations, recruiting coordination, or other operational support teams
- Experience with Workday Recruiting or comparable enterprise-wide Applicant Tracking System (ATS)
- Experience leveraging reporting tools, workflow automation, system enhancements, or continuous improvement methodologies
- Experience developing or managing early-career programs, internships, apprenticeships, or educational partnerships
- Experience with employee referral programs, employer branding, recruitment marketing, or hiring events
- Familiarity with skilled-trade workforce development, home services, or geographically dispersed operations
Benefits
Comp & perks- Competitive Pay
- Paid Time Off and Company Holiday Pay
- Medical, Dental, and Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance and disability insurance options
- Supplemental benefit programs
- World Class Training opportunities through our Expert University
- A team that values safety, quality workmanship, and supports one another