Senior Product Manager

ServiceTrade

. Lead product strategy and execution within Stella, ServiceTrade's suite of agentic AI products .

Posted 9/21/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SaaS product management with a focus on AI-powered features, strategic planning, and cross-functional collaboration. Proven ability to drive product adoption and deliver measurable value through customer insights and agile methodologies.

Highest-signal resume keywords

SaaS Product ManagementAI-Powered Product LaunchAgile DevelopmentTechnical AcumenCustomer Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyFeature PrioritizationBacklog GroomingUser Acceptance Testing (UAT)Data Analysis

Soft Skills

Excellent CommunicationProactive Problem SolvingIntellectual Curiosity

Tools & Technologies

AI ToolsMobile Platforms (iOS/Android)APIs

Industry Keywords

B2B SaaSField Service ManagementWorkflow Products

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Lead product strategy and execution within Stella, ServiceTrade's suite of agentic AI products
Lead strategic planning and tactical delivery for Stella products, ensuring capabilities are grounded in customer workflows and deliver measurable value
Define, refine, and prioritize AI-powered features
Engage users, prospects, and partners to understand workflows and pain points and identify opportunities for AI and automation
Partner with Product Marketing, Sales, and Customer Success to introduce AI capabilities, build trust, articulate value, and drive adoption
Collaborate with Engineering, UX, Sales, Customer Success, and Marketing to align product plans with business goals and customer needs
Guide backlog grooming, sprint planning, UAT, and day-to-day development activities
Ensure clear, actionable stories and requirements, including for AI/ML-driven features
Collaborate with senior leadership to inform product strategy and Stella's broader AI roadmap
Track market trends, competitors, and emerging AI technologies
Use AI tools to improve research, requirements writing, data analysis, and execution, and encourage adoption across the team

Requirements

What you’ll need

5+ years of SaaS product management experience with a record of successful product delivery, adoption, and impact
Experience leading or contributing to at least one meaningful AI-powered product or feature launch
Strong technical acumen; comfortable engaging with engineers on architecture, APIs, mobile platforms (iOS/Android), and AI/ML integration concerns
Strategic thinker who can dive deep into details without losing sight of business goals
Excellent communicator across technical and non-technical stakeholders, from frontline teams to executives
Equally comfortable interviewing a customer or working with a software engineer on technical requirements
Intellectually curious about AI and AI tools
Prior experience shipping AI or agentic workflow products, particularly in a B2B SaaS context
Versed in agile development with a bias for action and adaptability
Strong customer orientation and ability to translate insights into product innovation
Proactive, self-starting problem solver who takes ownership and initiative
Comfortable navigating evolving priorities in a growing company
ServiceTrade requires residence in one of these states: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, or Washington
Must be authorized to work in the U.S.; employer participates in E-Verify
Preferred: Experience working with field service management products
Preferred: Background in scaling product capabilities across platforms and partners
Preferred: Familiarity with mobile product development and workforce productivity tools

Benefits

Comp & perks

Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
Dental and Vision through Unum
Flexible Spending Account and Dependant Care Account
Company-paid Life insurance, STD and LTD
Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
401(k) with up to 3% employer match and NO vesting period
Flexible PTO policy
10 company holidays
Parental Leave
Paid Time Off for Volunteering
Employee Reimbursement Program to use for well-being, technology and/or professional development
Opportunities to learn and grow
Meaningful responsibility and trust to do your best work from the start
Calculated risks, bold experimentation, and autonomy