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SESTEK

Business Solutions Consultant

SESTEK

. Learn and become an expert in Sestek’s Conversational Agentic AI solutions .

Posted 9/23/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Conversational Agentic AI solutions, with a strong focus on customer needs analysis, solution design, and effective communication in both English and Turkish. Capable of building customer relationships and providing consultancy and training to enhance user experiences.

Highest-signal resume keywords
Conversational AICustomer Needs AnalysisSolution DesignData AnalysisSQL

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Business AnalysisSolution ConsultancyProcess DesignData VisualizationAPI ExperienceLarge Language ModelsSpeech TechnologiesConversation Design
Soft Skills
Effective Presentation SkillsStrong Can-Do AttitudeAdaptabilityCollaborationOwnership
Industry Keywords
Agentic AIContact Center TechnologiesCustomer FeedbackProduct AdoptionUser Experience

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Learn and become an expert in Sestek’s Conversational Agentic AI solutions
  • Analyze customer needs and design best-fit solutions using Sestek products
  • Work closely with customers’ business and technical teams
  • Provide consultancy, training, and best-practice guidance for Sestek solutions
  • Support customers in designing and improving AI assistant conversations and user experiences
  • Build strong customer relationships to increase product adoption and satisfaction
  • Assist with critical customer requests and issue escalations
  • Report customer feedback, product demands, and improvement opportunities to internal teams

Requirements

What you’ll need
  • Fluent in both English and Turkish
  • University degree in science or engineering (not a determining factor for this position)
  • Minimum 2 years of work experience in business analysis or solution consultancy
  • Experience in Agentic AI, IT, or contact center technologies is a plus
  • Experience with data analysis and visualization tools
  • Experience with process and solution design tools
  • SQL and API experience is a plus
  • Knowledge/experience with Large Language Models (LLMs) or Agentic AI is a plus
  • Experience in speech technologies, Conversational AI, and/or conversation design
  • Effective presentation skills are a plus
  • Eager to learn and adaptable to new technologies and changing business needs
  • Strong can-do attitude and hands-on, solution-oriented approach
  • Strong sense of ownership and accountability
  • Flexible and collaborative mindset
  • Willingness to contribute beyond core responsibilities when needed

Benefits

Comp & perks
  • Remote working style
  • Private health insurance
  • Training opportunities for technical and personal development
  • Support for certificate programs related to the field of profession
  • Birthday celebrations, parties and happy hours
  • "Welcome to Spring/Fall" events
  • Flat organizational structure and an energetic team
  • A chance for being part of a company specialized in artificial intelligence