Senior People Operations Partner

Shakepay

. Take responsibility for day-to-day operation of core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems .

Posted 10/16/2026full-timeRemote • CanadaSenior💰 CA$130,000 - CA$175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in People Operations, focusing on the employee lifecycle, process improvement, and operational delivery. Proficient in leveraging data and employee feedback to enhance performance management and compensation programs while ensuring compliance with Canadian employment practices.

Highest-signal resume keywords

5+ Years Of Experience In People OperationsHands-On Experience With Employee LifecycleWorking Knowledge Of Canadian Employment PracticesExperience With Modern HRIS And Automation ToolsStrong Judgment And Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementCompensation StructuresOnboardingOffboardingPolicy WorkManager EnablementProcess ImprovementEmployee Data ManagementDocumentationWorkflow Design

Soft Skills

Strong JudgmentDiscretionCommunicationFollow-ThroughPrioritization

Tools & Technologies

HRISPeople SystemsAutomation ToolsWorkflow Tools

Industry Keywords

FintechTechnology CompanyStartupScaleupEmployee Lifecycle

About the role

Key responsibilities & impact

Take responsibility for day-to-day operation of core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems
Design, document, and improve reliable workflows, handoffs, and resources
Support operational delivery of performance and compensation cycles and improve those programs over time
Provide recommendations, options, tradeoffs, and next steps when the path forward is unclear
Use data, employee feedback, and day-to-day experience to identify risks, patterns, and opportunities for improvement, simplification, and automation
Partner with Finance, Legal, Security, Talent, and external vendors on People-related work
Create clear documentation, repeatable processes, and effective backup coverage
Work closely with leaders across Shakepay

Requirements

What you’ll need

5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role
Experience working independently across multiple People workstreams in a fast-paced, changing, or lean environment
Hands-on experience supporting the employee lifecycle and working with People systems, employee data, documentation, and operational processes
Experience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement, or other company-wide People programs
Working knowledge of Canadian employment practices and judgment about when to involve Legal or external advisors
Track record of improving processes, creating clearer ways of working, and turning recurring problems into better systems
Strong judgment, discretion, communication, and follow-through, including when handling sensitive employee matters
Ability to prioritize competing needs, make practical tradeoffs, and move work forward without close supervision
Fluency in English is required
Experience with modern HRIS, People, workflow, or automation tools is a bonus
Experience using automation or emerging tools is a bonus
Experience with compensation structures, benchmarking, leveling, or career frameworks is a bonus
Experience supporting benefits renewals or vendor relationships is a bonus
Experience at a technology company, fintech, startup, or scaleup is a bonus
Experience supporting employees across Canada is a bonus
French fluency or working proficiency is a bonus

Benefits

Comp & perks

Every employee has stock options as part of their total compensation
Yearly salary assessments
Health and dental coverage
Health and wellness spending accounts
Work from anywhere in Canada, with optional access to office spaces in Montreal and Toronto
$2,000 annual budget for courses, certifications, and training
20 days of vacation per year
$1,000 bonus if all vacation is used
Parental leave top up to 100% of salary for 18 weeks
Quarterly team-specific or company-wide offsite
Equity
Pay increases based on performance
Paid time off
Continuous learning, growth, and development programs