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Account Executive
Shakers Agência & Consultoria. Serve as the primary point of contact between the client, Shakers, and the account manager .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client service and account management, with a strong understanding of e-commerce operations and the ability to manage multiple workstreams effectively. Proficient in leading stakeholder meetings and ensuring timely delivery of services.
Highest-signal resume keywords
Client Service ExperienceAccount ManagementE-Commerce UnderstandingProject Management Tools FamiliarityStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Excellent Written CommunicationLeadership in Meetings
Tools & Technologies
ClickUp
Industry Keywords
Digital AgencyConsultancyTechnology Company
About the role
Key responsibilities & impact- Serve as the primary point of contact between the client, Shakers, and the account manager
- Understand the client’s business
- Turn requests into clear assignments for the team
- Anticipate risks
- Ensure that agreed-upon work is delivered on time, within scope, and within the contracted hours
- Manage clients and multiple workstreams simultaneously
- Lead meetings with stakeholders ranging from analysts to directors
- Do not perform technical deliverables
Requirements
What you’ll need- Experience in client service, Customer Success, or account management at a digital agency, consultancy, or technology company
- Experience with e-commerce and an understanding of how an online store operation works
- Familiarity with project management tools (ClickUp is a plus)
- Excellent written communication, with clear and concise emails and meeting minutes
- Strong organizational skills to manage multiple clients and workstreams simultaneously
- Comfortable leading meetings with multiple stakeholders, from analysts to directors
- Availability to work remotely
- Engagement under an independent contractor (PJ) arrangement