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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing home support agency operations, ensuring compliance with D.C. Health regulations, and developing effective patient care plans. Proven ability to lead teams, maintain documentation accuracy, and coordinate with health plan and VA program requirements.
Highest-signal resume keywords
Active D.C. RN LicenseSupervisory Experience in Health ServicesPatient Care Plan DevelopmentKnowledge of D.C. Home Support Agency RegulationsProficiency with Microsoft Office and Electronic Record Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care Plan DevelopmentDocumentation SkillsIncident ManagementCaregiver SupervisionRegulatory Compliance
Soft Skills
LeadershipCommunicationProblem-Solving
Tools & Technologies
Microsoft OfficeElectronic Record Systems
Certifications & Qualifications
Active D.C. RN License
Industry Keywords
Home CareHome HealthD.C. Health RegulationsHealth Plan ProgramsVA Community Care Programs
About the role
Key responsibilities & impact- Serve as the licensed Agency Director of record for the CareLinx home support agency in Washington, DC
- Lead the agency through its initial D.C. Health licensure survey
- Maintain readiness for announced and unannounced D.C. Health inspections
- Represent the agency during surveys and investigations, including requested in-home client visits
- Manage complaints and incidents according to D.C. reporting timelines and track corrective actions to closure
- Maintain agency policies and coordinate license renewals and required notices
- Coordinate written backup coverage for absences and participate in after-hours on-call
- Develop preliminary care plans and matching care plan tasks in CareLinx
- Review and update care plans every 45 to 90 days and after reported changes in status
- Monitor care plan task data for accuracy and completion
- Escalate in-home risks to the health plan or VA program
- Coordinate with UHC and VA program leads to meet D.C. and program requirements
- Ensure caregivers are qualified, oriented to care plans, supervised, and that records are survey-ready
- Assist the recruiting team with local caregiver candidate sources
- Represent the company in local client and partner meetings
- Potentially lead local post-discharge programs as CareLinx adds D.C.-area health system partners
- Perform other duties as assigned
Requirements
What you’ll need- Active District of Columbia RN license in good standing
- At least 1 year of supervisory or administrative experience in health services, home care, or home health
- Experience developing patient care or service plans
- Strong documentation skills
- Proficiency with Microsoft Office and electronic record systems
- Ability to pass a D.C. criminal background check
- Prior experience as a home care or home health agency Director or Administrator (preferred)
- Knowledge of D.C. home support agency regulations and survey experience (preferred)
- Experience with health plan or VA community care programs (preferred)
- On site in the D.C. office full time, Monday through Friday, during posted business hours
- Ability to make occasional in-home client visits within D.C. when required by regulation or D.C. Health
Benefits
Comp & perks- Full-time employment
- Remote support from the CareLinx clinical team