Medical Records Specialist

Sharecare

. Process release of information requests accurately, efficiently, and timely .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining confidentiality and providing exceptional customer service in a medical records environment.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceCustomer Service SkillsMicrosoft Word and ExcelTyping Speed of 50 WPM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release of Information ProcessingMedical Chart RetrievalQuality Checks for AccuracyData ValidationScanning Medical RecordsInvoicing ProceduresEquipment MaintenanceMulti-tasking AbilitiesConfidentiality StandardsKnowledge of State Laws

Soft Skills

Organizational SkillsSelf-MotivationTeam PlayerAttention to DetailProactive Communication

Tools & Technologies

Fax MachineCopierScanning MachineComputer Software

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Medical Records DepartmentPatient Information ManagementRelease ComplianceState and Federal RegulationsEthical Standards

About the role

Key responsibilities & impact

Process release of information requests accurately, efficiently, and timely
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, proper invoicing, and release compliance
Maintain equipment in excellent operating condition
Provide attentive, respectful, and proactive customer service
Receive incoming requests, open mail, handle telephone inquiries, and retrieve fax inquiries as needed
Maintain a neat, clean, and professional appearance and orderly work area
Maintain knowledge of state laws and fee structures
Support additional facilities and backlogs as assigned
Follow client/site policies, HIPAA, state and federal regulations, and labor regulations
Maintain confidentiality, security, and ethical standards when handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience; general working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated and a team player
Must have proven customer satisfaction skills
Must be able to multi-task

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user