Medical Records Specialist

Sharecare

. Process all release of information requests in a timely and efficient manner .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing medical records requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining confidentiality and providing exceptional customer service in a fast-paced medical environment.

Highest-signal resume keywords

Medical Records ProcessingHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Records ManagementData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsFax Machine OperationCopier Operation

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerMulti-TaskingProblem Solving

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Release of InformationPatient ConfidentialityState LawsFee StructuresClient Policies

About the role

Key responsibilities & impact

Process all release of information requests in a timely and efficient manner
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and established standards
Date stamp requests and highlight pertinent data to facilitate processing
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, proper invoicing, and compliance
Maintain equipment in excellent operating condition
Provide excellent customer service and address client concerns or problems
Receive incoming requests, open mail, answer telephone inquiries, and retrieve fax inquiries as needed
Maintain a professional appearance and comply with the dress code
Maintain a clean and orderly work area and properly store records and files
Maintain working knowledge of state laws and fee structures
Accept assignments, support additional facilities, and help with backlogs
Follow client/site policies, HIPAA, state/federal regulations, and labor regulations
Maintain confidentiality, security, and ethical standards when handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
Excellent organizational skills are a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated, a team player
Must have proven customer satisfaction skills
Must be able to multi-task